Customer Name: Shubham garg
Email: Je*****@gmail.com
WhatsApp: 72*****11
Complaint Type: Refund not issued
Company/Brand: Zoom car
Product/Service: I booked a car through the Zoomcar app on May 10th, with booking number JPSNOE2GR. At the host’s request, I cancelled the booking and applied for a refund. However, I have not received the refund yet. Its been 45 days.
Order No / Service No: JPSNOE2GR
Issue Description: Refund not issued
Date of Incident: 5/10/2025
Company’s Response: Will not refund because it is against there policy
Additional Comments:
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