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Submit your complaint →Consumer Fahad Anwar accidentally transferred ₹50,000 to a wrong SBI account but received no help from the bank’s Ramsinghpur branch. Learn how Choice4Voice.com assists victims of wrong bank transfers in recovering their funds legally through RBI, Ombudsman, and consumer court procedures.
Complaint Summary : Fahad Anwar vs SBI Ramsinghpur Branch – ₹50,000 Wrong Transfer Complaint & No Refund Support
| Complainant Name | Fahad Anwar |
|---|---|
| Masked for privacy | |
| Masked for privacy | |
| Complaint Type | Fake Promise / Misrepresentation |
| Company / Brand | TeamLease Foundation |
| Bank Involved | State Bank of India (SBI), Ramsinghpur Branch |
| Transaction ID | IMPS414611380096 |
| Amount Involved | ₹50,000 |
| Date of Incident | 25 May 2024 |
| Issue Description | The complainant accidentally transferred ₹50,000 to a wrong account. Despite contacting the bank, no refund or resolution was provided. |
| Company’s Response | No assistance or refund from SBI |
| Complaint Status | Unresolved |
| Original Source | Submitted via Choice4Voice.com |
Full Complaint Story
Fahad Anwar, a consumer from India, shared his grievance through Choice4Voice.com, reporting that he accidentally transferred ₹50,000 to a wrong bank account via IMPS (Immediate Payment Service).
The funds were transferred to an account in the State Bank of India (SBI), Ramsinghpur Branch, and despite multiple follow-ups, the bank has failed to reverse or refund the amount.
As per Fahad, the transaction ID IMPS414611380096 clearly confirms the transfer. However, even after providing transaction proof, the bank did not take necessary action under RBI’s refund guidelines for wrong credit transactions.
He expressed disappointment with SBI’s negligence, adding that TeamLease Foundation also did not support him in recovering the money. The issue remains unresolved despite several requests made to the branch officials.
This case highlights a growing concern among consumers who face technical errors or wrong account transfers and are left stranded without proper redressal from banks.
How Choice4Voice.com Can Help
At Choice4Voice.com, we ensure that consumers like Fahad Anwar get proper guidance and escalation support in cases involving wrong or failed banking transactions.
Our process includes:
- Assisting consumers in drafting an official refund request letter to the bank’s branch manager.
- Filing a written escalation to the Bank’s Nodal Officer and Head Office.
- Submitting a formal complaint to the RBI Ombudsman if the bank fails to act within 30 days.
- Helping victims prepare Consumer Court petitions for deficiency in service or financial negligence.
- Publishing verified complaints on our platform to build public awareness and pressure.
If your money was transferred to the wrong account or your bank ignored your refund request, submit your verified complaint on Choice4Voice.com to get legal and digital visibility.
Legal Case Can Be Filed
Consumers have several legal routes in such cases of wrong bank transfers or service negligence:
- RBI Ombudsman Complaint
- File a complaint under the RBI Integrated Ombudsman Scheme, 2021, for non-reversal of wrong credits.
- Consumer Court Case
- File under Consumer Protection Act, 2019, for financial loss and mental harassment caused by bank negligence.
- Cyber Crime Complaint
- If the wrong account holder refuses to return the funds, file a case on https://cybercrime.gov.in.
- Police FIR
- Register a written FIR under Section 420 (Cheating) and 406 (Criminal Breach of Trust) of the IPC.
- Bank’s Internal Grievance Redressal
- Submit a written request to the Branch Manager and escalate it to the Zonal Office if not resolved.
Step-by-Step Refund Process for Wrong Transactions
- Visit your bank branch immediately and submit a written complaint mentioning the Transaction ID and date of transfer.
- Request the branch to contact the beneficiary bank (in this case, SBI Ramsinghpur) and place a hold on the wrong account.
- If the receiver refuses to return funds, the bank must seek written consent before reversing the amount.
- If no response within 30 days, escalate the complaint to the Nodal Officer.
- File a case with the RBI Ombudsman via the official CMS portal: https://cms.rbi.org.in.
- Optionally, file a Consumer Forum complaint using pre-drafted templates available on Choice4Voice.com.
RBI’s Official Guidelines
According to the Reserve Bank of India, if a customer accidentally transfers funds to the wrong account, banks must:
- Verify the transaction details within 24 hours.
- Contact the beneficiary bank to seek refund authorization.
- Complete refund or provide written communication if reversal is not possible.
Failure to follow these steps can lead to action under RBI’s Service Deficiency Clause.
About the Involved Organization
TeamLease Foundation
TeamLease Foundation is an Indian employment and education services company that partners with organizations to promote skill development. However, in this case, the complainant reported no assistance or resolution regarding his wrong transfer issue.
State Bank of India (SBI)
SBI is India’s largest public sector bank. Despite having established digital processes for fund reversal, complaints like this expose major gaps in customer redressal and technical accountability at the branch level.
Author
Fahad Anwar is an Indian consumer who accidentally transferred ₹50,000 via IMPS to a wrong SBI account and is now struggling to recover his money. Despite contacting both TeamLease Foundation and the SBI Ramsinghpur Branch, he has received no support or refund. His complaint highlights the lack of coordination between banks and customers in refunding erroneous transactions.
Questions & Answers
Q1. What happened in Fahad Anwar’s case?
A1. He accidentally transferred ₹50,000 to a wrong SBI account and didn’t get any help from the Ramsinghpur branch.
Q2. Can money sent to the wrong bank account be recovered?
A2. Yes, if reported immediately, banks can coordinate with the beneficiary to reverse the transaction.
Q3. What if the recipient refuses to return the money?
A3. You can file a police FIR and consumer court complaint for cheating or breach of trust.
Q4. How much time does a bank take to reverse a wrong transfer?
A4. Usually 7–15 working days, depending on beneficiary response and RBI coordination.
Q5. What is the RBI’s role in wrong transfers?
A5. RBI monitors and directs banks to resolve genuine wrong transfer complaints under its Ombudsman scheme.
Q6. Can I approach RBI directly for such issues?
A6. Yes, through the RBI CMS portal if your bank doesn’t respond within 30 days.
Q7. What documents are needed for refund requests?
A7. Transaction proof, date/time, beneficiary details, and written application.
Q8. Can the bank deny a refund?
A8. Only if the receiver refuses or withdraws funds before reversal.
Q9. Is it mandatory for the receiver to return the money?
A9. Yes, under Section 72 of the Indian Contract Act, it’s illegal to retain wrongly credited money.
Q10. What legal action can I take against SBI?
A10. File complaints to RBI Ombudsman, Consumer Forum, or local Police Station.
Q11. How can Choice4Voice.com assist?
A11. We help draft complaints, escalate to authorities, and ensure your voice reaches public forums.
Q12. What if the wrong transfer happens via IMPS?
A12. IMPS transactions can be traced immediately; contact your bank within 24 hours for best results.
Q13. What if the transfer was NEFT or RTGS?
A13. The process is similar, but reversal may take longer as these are batch-processed.
Q14. Can I get compensation from the bank?
A14. Yes, under the Consumer Protection Act, for service deficiency and mental distress.
Q15. How do I contact SBI grievance redressal?
A15. Visit https://crcf.sbi.co.in/ccf/ to submit complaints online.
Q16. Can I raise my issue on social media?
A16. Yes, public platforms can often push faster resolutions.
Q17. How do I prevent such errors in the future?
A17. Always verify account number, IFSC, and beneficiary name before confirming a transaction.
Q18. What is the minimum time to escalate to RBI?
A18. 30 days after the first complaint to your bank.
Q19. Is there any fee for filing a Consumer Court case?
A19. Minimal court fees depending on the claim amount.
Q20. Can Choice4Voice.com publish my case online?
A20. Yes, verified complaints are published to build awareness and public accountability.
✅ This verified case has been published by Choice4Voice.com to highlight consumer rights, digital banking risks, and legal recourse options for wrong bank transfers.
