A Sales Manager from Odisha accuses IndusInd Bank recovery agents of trying to seize assets without notice and behaving like local goons. Evidence captured on video. Complaint highlights need for RBI intervention.
Consumer Complaint Report
| Complainant Name | Chinmaya Sethy |
|---|---|
| Designation | Sales Manager, Kanchan Metals Pvt Ltd |
| Location | Odisha |
| Bank Involved | IndusInd Bank |
| Agency Allegedly Involved | BK Associate, Odisha |
| Date of Incident | 1 August 2025 (Reported 2 August 2025) |
| Issue | Attempted illegal asset repossession without notice |
| Proof Submitted | Photos and videos of the incident |
| Main Concern | Harassment, improper recovery behavior, RBI violation |
Shock as IndusInd Bank Agents Allegedly Try to Repossess Asset Without Notice in Odisha
Chinmaya Sethy, a Sales Manager from Kanchan Metals Pvt Ltd, has publicly accused IndusInd Bank and its affiliated recovery agency BK Associate (Odisha) of attempting to repossess his asset without serving any prior notice or following legal procedures.
According to his statement, two individuals claiming to be recovery agents approached him unexpectedly and demanded extra charges to release the asset after a brief conversation. What’s more disturbing is their unprofessional appearance and intimidating behavior, which the complainant compared to that of local street goons.
Incident Details as Shared by the Complainant
IndusInd Bank Accused of Goonda-Style Asset Seizure in Odisha Without Notice – Shocking Allegations Surface
- No formal communication or legal notice was issued before the asset recovery attempt.
- One individual displayed a BK Associate ID card, while the other offered vague assistance without any credentials.
- Their dressing and conduct were highly unprofessional, raising concerns about the legitimacy of the process.
- The complainant claims to have documented the encounter through photos and video, which he may use as proof in formal escalation.
Violation of RBI Guidelines?
As per Reserve Bank of India (RBI) guidelines, banks and their recovery agents must:
- Issue written notices before initiating recovery or repossession
- Use trained, professional staff with proper identification
- Avoid intimidation, coercion, or forceful practices
- Respect consumer rights and dignity during collections
If the allegations made by Chinmaya Sethy are true, IndusInd Bank and its partner agency may have grossly violated these norms.
Call for Action from the Consumer
In his public post, Chinmaya urges IndusInd Bank to:
- Take accountability for the unauthorized recovery attempt
- Discontinue association with unethical recovery agencies
- Ensure future actions comply with RBI and legal guidelines
- Offer a formal apology and return any illegally demanded money
He ends his message with a warning to fellow consumers:
“Think twice before taking a loan from IndusInd Bank.”
Choice4Voice.com Demands Immediate Attention from IndusInd Bank
Choice4Voice.com stands with consumers like Chinmaya who face harassment, intimidation, or unfair treatment by financial institutions.
We demand that:
- IndusInd Bank immediately investigate the incident
- Disciplinary action be taken against the involved recovery agents
- A transparent report be shared with the customer
- Compensation be provided if wrongdoing is proven
What to Do If You’re Harassed by Recovery Agents
If you or someone you know is facing illegal or unethical loan recovery tactics:
- Record the interaction using photos, videos, or voice notes
- Refuse to engage without proper written notice or ID
- File a complaint with the bank, RBI, and police if needed
- Submit your experience to Choice4Voice.com to raise public pressure
Choice4Voice.com – Fighting for Justice, One Complaint at a Time
If you’re being harassed, ignored, or mistreated by any company or bank, Choice4Voice.com helps you speak up and get results.
We publish real complaints.
We escalate them on social media and to regulatory bodies.
We pressure brands to act responsibly.
👉 Submit your complaint now at www.Choice4Voice.com and let your voice be heard.
Disclaimer:
This article is based on a public LinkedIn post made by Chinmaya Sethy. All claims and incidents are quoted as per the complainant’s account. Choice4Voice.com encourages fair corporate practices and urges all institutions to act lawfully and ethically.
