Entrepreneur Hugo Leeney exposes Revolut Business for freezing his account for 3 months without resolution. Read his full story and why he’s urging others to avoid the platform.
Revolut Business Under Fire: Entrepreneur Speaks Out After 3-Month Freeze
In a powerful public post, entrepreneur Hugo Leeney has raised serious concerns about Revolut Business, claiming the company froze his business account for three months without resolution, support, or explanation.
Despite multiple attempts to resolve the matter including customer chats, legal notices, and complaints Hugo alleges that Revolut failed to offer any human support or release the account.
His LinkedIn post has sparked widespread discussion among business owners, freelancers, and financial regulators.
What Went Wrong: Hugo’s Experience With Revolut Business
According to Hugo’s LinkedIn post:
- His Revolut Business account has been frozen for over 3 months
- He received no clear explanation from support
- Despite raising the issue through official complaints and legal channels, the company remained unresponsive
- He describes Revolut’s support as “AI from the mid-2010s – lobotomized, unable to read or reason”
He warned other businesses to avoid Revolut at all costs, citing the massive operational risks involved.
What Is Revolut Business?
Revolut Business is the business banking arm of Revolut Ltd, a UK-based financial technology company founded in 2015. Known for offering multi currency accounts, virtual cards, and automated financial tools, Revolut has become popular among digital-first entrepreneurs and global teams.
But while the platform boasts low fees and quick onboarding, many users have reported serious customer service issues, especially when things go wrong.
Unlike traditional banks, Revolut operates entirely online and many customers claim that human support is either missing or painfully slow, especially for account verification and fund-hold issues.
Why This Matters for Business Owners
When a business banking provider freezes your account, it doesn’t just cause inconvenience it can paralyze operations.
Account freezes may lead to:
- Missed payments to vendors or clients
- Inability to pay employees or receive revenue
- Delays in tax submissions and legal compliance
- Cash flow crises that can collapse small businesses
As Hugo pointed out, any delay in resolution can cost businesses thousands and permanently damage their operations.
Hugo’s Public Message to Entrepreneurs
“Don’t use Revolut Business for your company’s finances. They are not a proper bank. No real support, no accountability, and no urgency when it matters most.”
He goes on to advise fellow entrepreneurs to choose traditional and regulated banks like:
- AIB
- Bank of Ireland
- Ulster Bank
- PTSB
- Lloyds Banking Group
- Barclays UK
These banks, unlike Revolut, offer regulated support structures, physical branches, and often dedicated relationship managers.
Regulatory Complaints Filed
Hugo confirmed that he has:
- Logged a formal complaint with Revolut
- Filed an official grievance with the Financial Services and Pensions Ombudsman (FSPO)
- Raised awareness with Ireland’s Central Bank, the financial regulator
However, such formal complaints typically take 10–12 weeks or more to investigate and resolve a delay that can be disastrous for small businesses.
👤 About the Author of This Complaint
Name: Hugo Leeney
Role: Entrepreneur, Business Leader
Date of Post: July 29, 2025
Platform Used: LinkedIn
Topic Raised: Business account frozen by Revolut for over 3 months; no resolution, poor customer support
Urgent Message: Advises businesses not to trust Revolut Business with critical finances
🔗 Checkout the Original Post:
Click to view Hugo Leeney’s full LinkedIn post
Final Thoughts: Should You Trust Revolut Business?
Hugo Leeney’s case is not unique. Numerous business users have shared similar stories of unexpected account restrictions, poor AI-driven support, and long waits for issue resolution.
While Revolut remains a popular choice for international transactions and modern financial tools, its lack of robust human support and dispute resolution processes has raised red flags — especially among high-volume or B2B users.
If You’ve Faced a Similar Issue
You are not alone. If you or your business has experienced similar issues with Revolut or any other financial service, you can:
✅ File your complaint on Choice4Voice.com
We publish verified cases to hold companies accountable and push for faster resolutions.
Disclaimer:
This article is based on a real public LinkedIn post. All company names and experiences mentioned are those shared by the author, Hugo Leeney. Revolut is welcome to issue a public statement or clarification, which will be added here if provided.
