Ashish Harole raised a serious complaint against Suryoday Small Finance Bank after being unable to withdraw money from his savings account. Despite repeated follow-ups, the bank has failed to resolve the issue.
Complaint Summary Table
Suryoday Small Finance Bank Under Fire: Customer Unable to Withdraw Funds from Own Account
| Field | Details |
|---|---|
| Complainant | Ashish V Harole |
| Bank Involved | Suryoday Small Finance Bank Ltd |
| Account Type | Smile Saving Account |
| Account Number | Ending with 7610 (Full: 251010897610) |
| Primary Issue | Unable to access or withdraw funds from account |
| Date of Issue | 30th July 2025 |
| Support Follow-Up | Contacted bank multiple times, but issue remains unresolved |
| Public Complaint Link | View Original LinkedIn Post |
Customer’s Grievance in Detail
Ashish V Harole, a verified LinkedIn user and ASM by profession, has raised a critical issue against Suryoday Small Finance Bank via a public LinkedIn post dated 1st August 2025. According to his post, Ashish has been unable to access or withdraw money from his Smile Saving Account (No. ending in 7610) since 30th July 2025.
Key Points from the Complaint:
- Ashish is completely unable to withdraw money from his own account.
- Despite repeated contact with customer support, the issue has not been resolved.
- No clear reason or resolution timeline has been provided by the bank.
- Ashish has now turned to public platforms like LinkedIn in search of help and visibility.
About the Bank: Suryoday Small Finance Bank
Suryoday Small Finance Bank was established as a scheduled commercial bank in 2017. Headquartered in Navi Mumbai, it aims to provide inclusive banking services, especially to the underbanked segments. The bank offers various products including savings accounts, fixed deposits, loans, and microfinance.
While the bank has positioned itself as customer-friendly and digitally progressive, complaints like Ashish’s cast a shadow over its service reliability and grievance redressal systems.
Why This Complaint Matters
🔍 Loss of Access to Funds
The inability to withdraw money from one’s own account is not just inconvenient it’s a serious breach of financial trust.
📉 Failure in Customer Support
Despite reaching out, Ashish reports no meaningful update or assistance from Suryoday Bank’s support team.
🔊 Public Pressure Mounting
By raising the issue on LinkedIn, Ashish has turned to social media escalation, hoping the bank’s leadership will intervene.
Author Details
| Name | Ashish Harole |
|---|---|
| LinkedIn Status | Verified, 3rd+ connection |
| Designation | ASM (Area Sales Manager) |
| Date of Post | 1st August 2025 |
| Platform | |
| Complaint Type | Access block on Smile Saving Account |
🔗 Checkout the Original LinkedIn Post:
Click here to read Ashish Harole’s full complaint
What Can Customers Do in Such Cases?
If you are facing a similar issue with Suryoday Small Finance Bank or any other bank:
- Escalate Internally: Write to the Nodal Officer or Grievance Redressal Officer of the bank.
- Email the Bank: Contact the bank’s official grievance email typically listed on their website.
- Register a Complaint with RBI: File a complaint with the RBI Ombudsman via https://cms.rbi.org.in
- Share Your Story Publicly: Post on platforms like LinkedIn, and also submit your complaint on Choice4Voice.com to get public and media attention.
Final Words
Ashish Harole’s complaint is more than a personal inconvenience. it’s a reminder of how even well-known banks can fail to resolve urgent consumer issues. Blocking access to funds without explanation is not just poor service, it could border on financial misconduct.
If banks like Suryoday want to maintain trust, they must act fast, transparently, and fairly.
📣 If you’ve faced a similar issue with any bank or brand, submit your complaint on Choice4Voice.com — we ensure your voice reaches the right audience.