Entrepreneur Nitish Tyagi has raised a complaint against Axis Bank for excessive EMI reminder calls despite a clean repayment history. He urges the bank and RBI to address this unnecessary mental harassment.
Complaint Summary Table : Axis Bank Sends 4 Daily EMI Reminder Calls to Entrepreneur with No Missed Payments
| Field | Details |
|---|---|
| Complainant | Nitish Tyagi |
| Designation | Ex-Banker, Now Full-Time Entrepreneur |
| Platform | Axis Bank |
| Issue Type | Harassment via Excessive EMI Reminder Calls |
| Date of Complaint | 2 August 2025 |
| Payment Record | No EMI Bounce Till Date |
| Customer Request | Stop calls; switch to SMS-only EMI reminders |
The Complaint in Detail
Nitish Tyagi, a former banking professional turned entrepreneur, has posted a serious complaint on LinkedIn against Axis Bank, accusing the bank of harassing him with 3 to 4 daily EMI reminder calls despite his flawless loan repayment history.
According to Tyagi:
“I made a small mistake by taking a loan from you guys. I’m irritated by the 3–4 daily calls for EMI reminders. Till today, not a single EMI has bounced. So why so much obsession?”
His core request?
🔹 Stop the daily phone calls
🔹 Switch to SMS based reminders
🔹 Respect customers’ mental peace
Why This Complaint Matters
- Zero Default History: Nitish Tyagi has never missed or delayed an EMI, which makes these repetitive calls unjustifiable.
- Mental Harassment: The volume of calls (up to 4 a day) is mentally exhausting and invades the personal space of responsible borrowers.
- Violation of RBI Norms: As per RBI’s fair practice code, recovery calls should be limited and should not cause harassment to the borrower.
Customer Expectation
Mr. Tyagi is not refusing to repay. His EMIs are being deducted regularly. His appeal is simple:
- Respect genuine customers.
- Avoid treating responsible borrowers like defaulters.
- Maintain customer dignity.
About the Brand: Axis Bank
Axis Bank is India’s third-largest private sector bank, offering a wide range of financial services including personal loans, credit cards, savings accounts, and more. However, repeated customer complaints on social media platforms indicate growing dissatisfaction over customer service, especially regarding collection and reminder protocols.
While loan collection is a critical function for banks, customer communication must be balanced and humane, particularly when borrowers have a perfect repayment record.
About the Complainant
Name: Nitish Tyagi
Location: Delhi NCR
Profession: Ex-Banker, now a Full-Time Entrepreneur in Pharma & E-Commerce
LinkedIn Profile: Verified 3rd+ connection
Mr. Tyagi is known for his professional background in finance and now runs multiple ventures globally. His voice adds significant weight to consumer complaints, especially because he understands both sides of the system.
View Original LinkedIn Complaint
📎 Checkout the original post here
Final Note from Choice4Voice.com
At Choice4Voice.com, we believe no consumer should face harassment for timely payments. If you’ve experienced:
- Repetitive calls from your bank
- Harassment despite being a responsible customer
- Ignored complaints by financial institutions
👉 Submit your complaint on Choice4Voice.com.
We publish genuine consumer issues to hold companies publicly accountable.
Let’s raise our voice until companies start listening.
