A consumer who placed a prepaid order on TATA Cliq waited for over a week as the delivery was marked “Out for Delivery” daily with no actual attempt. Here’s the full story of failed promises, tracking manipulation, and customer frustration.
Complaint Summary
| Complainant | Ashish Tewari |
|---|---|
| Profession | Lyricist, Columnist, Former Byju’s Teacher |
| Complaint Against | TATA Cliq |
| Order ID | 138455763 |
| Delivery Partner | Blue Dart |
| Tracking ID | 76512916373 |
| Order Date | 27 July 2025 |
| Promised Delivery | 1 August 2025 |
| Issue | False tracking updates, No delivery attempt, Mental harassment |
LinkedIn Complaint Source
You can view the original post shared by Ashish Tewari on LinkedIn here:
📌 LinkedIn Post URL
The Complaint in Detail: Tata Cliq’s Endless Loop of False Delivery Updates
Ashish Tewari, a lyricist and former teacher at Byju’s, shared his disturbing experience with TATA Cliq, one of India’s leading e-commerce platforms. He placed a prepaid order on 27 July 2025, with a guaranteed delivery date of 1 August 2025.
However, from 1 August onwards, the order status has shown:
- “Out for Delivery” every morning
- Then updated to “Delivery Failed” or “Misrouted” by evening
There was:
- No delivery attempt
- No call from the delivery agent
- No actual explanation for failure
Despite raising a formal complaint, Tata Cliq only responded with generic replies and hollow reassurances. The issue continues unresolved days later, leaving the customer frustrated, helpless, and mentally exhausted.
What’s Wrong With Tata Cliq’s Delivery System?
This complaint is not an isolated case. Several consumers have recently reported:
- Delivery marked “Out for Delivery” without real attempt
- Blue Dart tracking showing false updates
- Zero accountability from Tata Cliq’s customer service
- Mentally draining delays despite prepaid orders
10 Commonly Asked Questions About TATA Cliq Delivery Issues
1. Why does Tata Cliq show “Out for Delivery” daily but not deliver?
This is often a logistics issue. Sometimes, courier partners like Blue Dart scan packages as “out for delivery” but don’t dispatch them due to overload, misrouting, or last-mile delays.
2. How can I contact Tata Cliq customer care for delayed delivery?
You can contact Tata Cliq via their:
- Help Center on the app or website
- Email: AskTataCliq@tatacliq.com
Always mention Order ID and Tracking ID.
3. Is there a way to escalate delivery complaints with Tata Cliq?
Yes. If your issue is unresolved:
- Tweet to @TataCLiQCare
- Post on LinkedIn tagging Tata Cliq and Tata Group
- Submit your complaint on Choice4Voice.com
4. Why does Blue Dart tracking show “misroute” or “delivery failed”?
This happens when the package is:
- Sent to the wrong delivery hub
- Scanned incorrectly
- Or not attempted due to logistical constraints
5. Can I get a refund from Tata Cliq if the delivery is delayed?
Refunds are usually possible only if:
- The item is marked undelivered
- You raise a return/refund request
But prepaid order delays can be challenged as unfair service.
6. How long does Tata Cliq take to resolve delivery complaints?
Ideally within 48 hours, but many customers report delays up to a week or more, especially with outsourced delivery partners.
7. Can Tata Cliq cancel my order automatically?
If delivery fails multiple times, Tata Cliq may auto-cancel the order and refund. However, this isn’t acceptable when no real delivery attempt was made.
8. What should I do if Blue Dart doesn’t deliver even after multiple updates?
- Call Blue Dart customer support
- Ask for delivery agent contact
- Demand proof of delivery attempt
- Share tracking screenshots on social platforms for public pressure
9. Where can I file an official complaint against Tata Cliq?
- National Consumer Helpline (NCH): www.consumerhelpline.gov.in
- Email Tata Cliq’s grievance officer
- File a case in District Consumer Forum
- Or publish your case on Choice4Voice.com
10. Are Tata Cliq deliveries reliable?
While Tata Cliq is part of the Tata Group, many users report erratic delivery experiences, especially with prepaid orders, false tracking, and delayed customer service responses.
What Can You Do If You’re Facing Similar Issues?
If you too are tired of:
- Fake delivery updates
- No response from customer care
- Weeks of delay with no explanation
Then raise your voice. You can:
👉 Post on LinkedIn tagging @TataCLiQCare
👉 Submit your complaint on Choice4Voice.com
👉 Tag us in your post to amplify your voice.
About Choice4Voice.com
Choice4Voice.com is a consumer rights platform that helps people like you who are tired of being ignored by big brands. We:
- Highlight real consumer issues
- Share complaints on social media for maximum visibility
- Push companies to resolve grievances faster
Final Disclaimer
This article is based on a public post by Ashish Tewari, which you can view via the original LinkedIn link above. The views and claims are from the complainant, and Tata Cliq or Blue Dart are welcome to respond or clarify. Choice4Voice.com supports genuine customer concerns and believes in raising a collective voice for fair treatment.
