Flipkart Travel iOS app showed the wrong weekday, leading to a mistaken flight booking. Python Developer exposes how Flipkart quietly fixed the bug but refused accountability. Here’s everything you need to know.
Checkout : LinkedIn Post URL
Complaint Details
| Customer Name | Jugal Kishor Khajuriya |
|---|---|
| Profession | Senior Python Developer – Automation, AWS, CI/CD |
| Platform | Flipkart Travel (iOS App) |
| Issue | Bug in app showed wrong weekday (31st July as Wednesday) |
| Result | Wrong date selected → flight booked on incorrect day |
| Proof Provided | Screenshots of app showing incorrect weekday |
| Company’s Response | Denied issue, said “No bug found,” despite quietly fixing it |
| Financial Loss | Amount not disclosed, lost a full day and money |
| Complaint Raised On | LinkedIn (Public Post, Dated: 6 August 2025) |
| Current Status | Unresolved – Company not accepting fault |
Flipkart Travel iOS Bug Causes Flight Booking Error, Developer Demands Accountability
A disturbing issue has surfaced from a verified LinkedIn post by Jugal Kishor Khajuriya, a Senior Python Developer specializing in automation and cloud services.
According to Jugal, a bug in the Flipkart Travel iOS app misled him into booking a flight for the wrong date. The app showed 31st July as Wednesday, when it was actually Thursday. Trusting the interface, he booked the flight only to later realize the error, resulting in loss of time and money.
Flipkart Quietly Fixes Bug But Denies Responsibility
Jugal reported the issue to Flipkart, even attaching screenshots proving the incorrect weekday display. However, Flipkart responded with a denial, claiming:
“No issue found.”
This, despite quietly updating and fixing the bug in the app.
According to Jugal’s statement, the company is now avoiding accountability and trying to close the complaint using generic emails and fake call attempts. He made it clear:
“Your bug. Your fault. Your responsibility.”
Why This Matters: When Tech Fails and Companies Deny It
Jugal’s post highlights a dangerous precedent companies hiding behind technical denials even when users suffer losses due to app bugs. In this case:
- A technical error caused a wrong flight booking
- Flipkart fixed the bug silently acknowledging it privately
- But the company refused to accept the user’s claim
- No refund or compensation has been offered
What Flipkart Should Have Done
- Acknowledge the app bug publicly
- Accept responsibility and issue a refund or voucher
- Improve customer service by tracking previous tech issues
- Offer direct support, especially when proof is provided
Instead, Flipkart seems to be following the unfortunate trend of denying issues until the public demands attention.
Jugal Kishor’s Next Step: Legal or Public Action
He concludes his complaint with a strong warning:
“Fix this or I take it legal and public.”
As a tech professional, Jugal’s credibility, proof, and experience make his complaint difficult to ignore. Flipkart risks losing trust if such complaints are not resolved transparently.
What to Do If You’re Affected by an App Bug Like This
If a company’s app error caused you monetary loss or inconvenience, follow these steps:
- Take clear screenshots or screen recordings showing the bug
- Email the company’s support team and get a ticket ID
- Escalate via social media and consumer forums if ignored
- Submit your complaint to Choice4Voice.com for public exposure
- If unresolved, file a complaint with the Consumer Forum or NCDRC
Frequently Asked Questions (FAQs)
1. What was the bug in Flipkart’s travel app?
The app incorrectly showed 31st July as Wednesday. This led users to believe they were booking for a certain day, when in fact the date was off by a weekday.
2. Can Flipkart deny compensation for app-related issues?
If a user has valid proof and financial loss, the company is liable. Denial without investigation violates basic consumer protection laws in India.
3. How can I contact Flipkart Travel support?
You can reach Flipkart customer support via their official app or email at cs@flipkart.com. For travel-related issues, check the “My Trips” section within the app.
4. How to prove that a bug caused a booking mistake?
Take screenshots or videos of the app showing the error, and submit them to support along with the booking reference and time/date of issue.
5. Can I get a refund if I booked the wrong date due to an app error?
Yes, you can request a refund if you prove the mistake was caused by the app interface. If denied, escalate the matter to consumer protection platforms.
6. What are my rights if a travel app misleads me?
You have a right to demand a refund, compensation, or rebooking. You may also file a formal complaint under the Consumer Protection Act 2019.
7. Can I take legal action against Flipkart for this?
Yes. You can file a complaint through India’s consumer court (District Forum, State Commission, or NCDRC), especially if there is clear evidence of negligence.
8. Is Flipkart Travel reliable for flight bookings?
While Flipkart is a major brand, incidents like this raise concerns about quality assurance, app testing, and customer care reliability.
9. Why do companies deny bugs even when fixed?
Many firms avoid legal liability or refund obligations. This is why public pressure and documentation are important in getting justice.
10. Where can I publish my complaint to get public attention?
Submit your issue to Choice4Voice.com a platform that gives voice to ignored consumer complaints and pressures companies to act.
Raise Your Voice – Don’t Let App Bugs Cost You
If you’ve suffered a financial loss or inconvenience due to an app bug whether it’s Flipkart, Amazon, or any other platform you have the right to justice.
👉 Submit your complaint at www.Choice4Voice.com
👉 Or tag @Choice4Voice in your LinkedIn post
We stand with real users like Jugal Kishor Khajuriya who raise their voice to demand accountability in tech.
Disclaimer:
This article is based on a public LinkedIn post by Jugal Kishor Khajuriya and is intended for consumer awareness. Choice4Voice.com does not claim or verify the authenticity of the incident but provides a platform for public interest complaints.
