Vaibhav Nasir, a Relationship Manager at HDFC Bank, has publicly accused IndusInd Bank of false recruitment promises and lack of accountability. Read full complaint details including service request numbers and escalation timeline.
Checkout : LinkedIn Post URL
Complaint Summary : Vaibhav Nasir Alleges Recruitment Fraud by IndusInd Bank | No Offer After Confirmation
| Complainant Name | Vaibhav Nasir |
|---|---|
| Company Complained Against | IndusInd Bank |
| Position Interviewed For | Senior Branch Head |
| Date of Interview | 4th June 2025 |
| Officials Involved | Yamnish Nagpal, Neeraj Taneja, Nikita Bargurjer, Akhil Pahwa |
| Nature of Complaint | Verbal selection confirmed but no written offer letter provided |
| Service Request Numbers | SR230753926, SR230754142, SR230754446, SR230754543 |
| Escalated To | MD’s Office, Nodal Officer, RBI Consumer Protection Cell |
| Response Received | None – all service requests unresolved or closed without explanation |
| Public Complaint Platform | |
| Demand | Written response, closure, and accountability |
Complaint Background
Vaibhav Nasir, a verified professional and Imperia Relationship Manager at HDFC Bank, has made serious allegations against IndusInd Bank’s hiring practices. In a detailed LinkedIn post, he described how after clearing multiple interview rounds for the position of Senior Branch Head, he was verbally confirmed as selected by IndusInd official Yamnish Nagpal.
Vaibhav was asked to connect with Nikita Bargurjer for documentation, and was even followed up by Akhil Pahwa for the same position. However, despite repeated follow-ups, emails, and escalations, no official offer letter was ever sent to him.
Service Requests Raised But Ignored
Vaibhav raised multiple service requests with IndusInd Bank, but all were either closed without proper communication or kept pending indefinitely:
- SR230753926
- SR230754142
- SR230754446
- SR230754543
This lack of communication has pushed the candidate to go public with his experience.
Key Allegations Made by Vaibhav Nasir
- Verbal job offer made but never formalized
- Repeated follow-ups ignored by HR
- Service requests closed without resolution
- No response from MD’s office, Nodal officer, or RBI complaint escalation
- Lack of accountability from all levels of HR and leadership
Original LinkedIn Post Excerpt
“What started as a professional opportunity has turned into prolonged silence — even after escalating the issue to the MD’s office, the nodal officer, and the RBI Consumer Protection Cell. There has been no written response or resolution.“
“I request support from IndusInd Bank, RBI, journalists, and regulatory bodies to take this matter seriously.“
Broader Concerns Raised by the Case
Vaibhav’s experience is not just about one job offer. He has highlighted systemic issues in private sector hiring:
- Lack of transparency in recruitment
- No accountability for HR’s communication
- Time and trust of professionals being wasted
- Regulatory gaps in addressing such corporate lapses
Frequently Asked Questions (FAQs)
1. What should I do if a bank confirms a job offer verbally but doesn’t send a letter?
Send a formal written reminder, escalate to higher authorities, and maintain documented communication.
2. Can a company be held accountable for a verbal job offer?
Legally, a verbal offer is not binding. However, it can be used as evidence if supported by email or recordings.
3. How to raise a recruitment complaint against a private bank in India?
You can escalate internally, then to the nodal officer, and finally to the RBI Consumer Protection Cell.
4. What is the RBI Consumer Protection Cell?
It is a department where customers or professionals can report unethical practices by banks.
5. Can I file a complaint with the Human Rights Commission for job-related harassment?
Only if there’s a violation of dignity, discrimination, or serious mental harassment.
6. What is a Service Request (SR) in a bank recruitment case?
It is a tracking ID for any customer or candidate complaint filed with the bank.
7. How long do banks take to resolve service requests?
Typically within 7–15 working days, but may vary.
8. Is it common for banks to ghost candidates after interviews?
Unfortunately, it is increasingly reported, especially when processes are not transparent.
9. What are my rights as a job seeker?
You have the right to fair treatment, timely communication, and transparency in selection.
10. Can I sue a bank for misleading recruitment?
Legal options are limited unless there’s a contract or substantial documentation.
11. How do I involve the media in my hiring issue?
Prepare your case with facts, then contact business journalists or post publicly on platforms like LinkedIn.
12. How can I reach the IndusInd Bank grievance redressal team?
Email the nodal officer listed on IndusInd’s official website or call their grievance helpline.
13. Is LinkedIn an effective platform for professional grievances?
Yes. It creates social accountability and draws attention from leadership and the public.
14. Who is responsible for job communication in banks?
Usually the HR team, including recruiters and business managers involved in the hiring.
15. What’s the role of RBI in hiring disputes?
RBI only steps in if the issue impacts consumer protection or financial misconduct, but not directly in hiring.
16. Can I approach the Labour Court for job offer disputes?
If you have a formal offer and the job was withdrawn unfairly, you may have a case.
17. What if a recruiter confirms selection and then vanishes?
This is considered unprofessional. You can report it to the company and post publicly to escalate.
18. Are banks bound to give written confirmation after interviews?
Not legally, but ethically yes especially if selection is confirmed.
19. Should I share call recordings as proof?
Yes, if the laws in your state permit recording without two-party consent.
20. Where can I publish my case if no one responds?
Submit your story to Choice4Voice.com a consumer advocacy platform ensuring companies are held accountable.
✅ Conclusion
Vaibhav Nasir’s story is a wake up call for private banks and HR departments. In an era that demands transparency and professionalism, such lapses tarnish the brand image and hurt genuine candidates.
IndusInd Bank is expected to address the issue and clarify its hiring practices. If you’ve faced similar problems during the hiring process, don’t remain silent speak up and demand accountability.
Raise your voice today at Choice4Voice.com
