Mukesh Kumawat files a serious complaint against Kia Motors India and Rajesh Kia Jaipur for poor Kia Seltos service, false billing, and unclean delivery. Read full case on Choice4Voice.com
Complaint Summary Table : Kia Motors India Complaint – Mukesh Kumawat vs Rajesh Kia Jaipur Over Kia Seltos Service Issues
| Field | Details |
|---|---|
| Complainant Name | Mukesh Kumawat |
| Company | Kia Motors India – Rajesh Kia Jaipur |
| Vehicle Model | Kia Seltos |
| Date of Incident | 6th August 2025 |
| Location | Jaipur Jhotwara, Rajasthan |
| Nature of Complaint | Poor Kia service, unclean vehicle delivery, false billing, harassment calls |
| Evidence Provided | Video recordings & WhatsApp chats |
| Action Taken So Far | Complaint emailed to Kia Motors India Customer Support |
| Original Post URL | LinkedIn Post by Mukesh Kumawat |
Full Complaint Against Kia Motors India
Mukesh Kumawat, a Tech Lead and owner of a Kia Seltos, has raised a serious complaint against Rajesh Kia Jaipur, an authorized Kia Motors India service center.
Despite booking his service in advance and repeatedly highlighting previous issues, the same negligence was repeated on 6th August 2025.
Reported Issues:
- Kia Seltos delivered back uncleaned inside and outside.
- Charged for services/items not delivered, suggesting false billing.
- Multiple harassment calls and repeated apologies, but no genuine solution.
- This was not the first time it was his fourth bad service experience at the same center.
Mukesh has shared video evidence and WhatsApp chats proving the negligence.
Why This Complaint Matters
This is not just one customer’s frustration. It raises serious concerns about Kia Motors India’s after-sales service quality. False billing and poor servicing damage trust in Kia’s brand.
Kia is one of the fastest-growing automakers in India, but repeated service issues at dealerships like Rajesh Kia Jaipur are creating negative reviews and loss of consumer trust.
Q&A on Kia Motors India Complaints
Q1: What is the complaint against Kia Motors India in Jaipur?
A: The complaint involves Rajesh Kia Jaipur, accused of poor Kia Seltos servicing, false billing, and negligence in cleaning the vehicle.
Q2: Who filed the Kia Motors India complaint?
A: Mukesh Kumawat, a Kia Seltos owner, publicly raised this complaint after repeated service issues.
Q3: Which Kia dealership in Jaipur is involved in this complaint?
A: Rajesh Kia Jaipur (Jhotwara), an authorized Kia Motors India dealer.
Q4: What service issues are Kia customers facing in India?
A: Common issues include uncleaned cars, unnecessary billing, poor after-sales support, and delayed resolutions.
Q5: Is Kia Motors India after-sales service reliable?
A: Many complaints online suggest Kia India’s service centers are inconsistent, with several cases of poor customer handling.
Q6: What kind of evidence is available in this Kia complaint?
A: Video proof and WhatsApp chats shared by the customer against Rajesh Kia Jaipur.
Q7: When did this Kia Seltos service issue occur?
A: On 6th August 2025, after the vehicle was given for servicing.
Q8: Why is false billing a big issue in Kia India service centers?
A: Customers are often charged for items not replaced, violating consumer rights and trust.
Q9: How many times has this customer faced service issues?
A: This was his fourth negative experience with Rajesh Kia Jaipur.
Q10: What should Kia Seltos owners check after servicing?
A: Ensure bills match services, vehicle cleanliness, and replaced parts are shown to the customer.
Q11: How can I file a Kia Motors India complaint?
A: Customers can contact Kia customer support via email or publish their case on Choice4Voice.com for public visibility.
Q12: Can I get compensation for poor Kia service?
A: Yes, under the Consumer Protection Act 2019, customers can claim refunds or compensation for negligence.
Q13: Are Kia Seltos owners reporting similar issues in India?
A: Yes, multiple Kia Seltos and Sonet owners have raised complaints about service quality and overcharging.
Q14: How can Kia Motors India improve service quality?
A: By auditing dealerships, ensuring transparent billing, and training staff for professional handling.
Q15: What consumer rights are violated in this Kia case?
A: The right to fair trade practices, accurate billing, and proper service delivery.
Q16: What legal action can be taken against Kia dealerships?
A: Customers can file a case in the District Consumer Court with supporting evidence.
Q17: What are trending keywords for Kia Motors complaints in India?
A: Kia Motors India complaint, Kia service problems, Rajesh Kia Jaipur review, Kia Seltos service issues, Kia after-sales complaints.
Q18: Why does Kia India face so many service-related complaints?
A: Because dealers often focus on revenue over customer satisfaction, leading to false billing and poor quality checks.
Q19: How does poor Kia service affect customer trust?
A: Customers lose faith in the brand, give negative reviews, and discourage others from buying Kia cars.
Q20: Where can I highlight my Kia complaint publicly?
A: On Choice4Voice.com, where consumer complaints are published to pressure companies into resolving issues.
Choice4Voice.com – Fighting for Consumer Rights
At Choice4Voice.com, we ensure that consumer complaints against big brands like Kia Motors India are not ignored.
The case of Mukesh Kumawat vs Rajesh Kia Jaipur proves how repeated poor service can damage customer trust.
We believe every customer deserves honest billing, quality service, and respectful treatment.
📢 If you are facing similar problems with Kia Motors India or any other company, submit your complaint at:
👉 https://choice4voice.com/submit-your-complaint/
Your voice matters. Together, we can hold companies accountable.
