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Submit your complaint →Amrita, CBO at SBI, raises a serious complaint against HDFC Bank Patna Home Loan Department for ignoring repeated service requests. Read full complaint details and how Choice4Voice.com helps consumers raise their voices.
Complaint Summary : HDFC Bank Patna Home Loan Complaint by Amrita – Poor Service & No Accountability
| Complainant | Amrita (CBO at State Bank of India) |
|---|---|
| Company Involved | HDFC Bank – Patna Home Loan Department |
| Nature of Complaint | Lack of accountability, poor customer service, repeated follow-ups ignored |
| Location | Patna, Bihar |
| Date Reported | 6 hours ago (via LinkedIn) |
| Status | Unresolved |
Complaint Details
Amrita, currently serving as Chief Business Officer at State Bank of India, shared her deep frustration with HDFC Bank’s Patna Home Loan Department.
She mentioned that even for the smallest service requests, she had to make multiple follow-ups through:
- Emails
- Phone calls
- WhatsApp messages
Despite her continuous efforts, the issue remains unresolved.
Amrita also highlighted that she is completely lost about whom to contact or which hierarchy to approach to get her concerns addressed.
This unresponsiveness and lack of accountability from HDFC Bank employees have led her to regret choosing HDFC for her home loan services.
About the Complainant
Name: Amrita
Position: CBO at State Bank of India
Concern: Continuous negligence by HDFC Bank Patna Home Loan Department
About HDFC Bank
HDFC Bank is one of India’s largest private sector banks, known for providing retail banking, loans, and credit card services. Despite its strong reputation, the bank often faces consumer complaints regarding:
- Loan processing delays
- Poor grievance redressal
- Unresponsive customer support
This case highlights yet another instance where customers feel helpless and unheard, even after repeated escalation attempts.
How Choice4Voice.com Helps Consumers
At Choice4Voice.com, we believe that no consumer complaint should go unheard. Our mission is to stand with customers when companies fail to provide fair treatment.
If you are facing similar issues with HDFC Bank or any other brand, here’s how you can raise your voice:
✅ Post your complaint on LinkedIn and tag our official Choice4Voice page we will feature your issue on our website to create pressure for resolution.
✅ Or, directly submit your complaint on our platform using the form here:
👉 Submit Your Complaint
We ensure that your concerns are highlighted publicly, giving companies no choice but to respond.
Frequently Asked Questions (FAQs)
Q1. Why is HDFC Bank Patna Home Loan Department receiving complaints?
Because of delayed responses, lack of accountability, and poor handling of customer service requests.
Q2. What are the common issues faced by HDFC Bank home loan customers?
- Loan processing delays
- No proper communication channels
- Ignored follow-ups
- Difficulty in escalation
Q3. How can I escalate a complaint against HDFC Bank?
You can write to their official email: support@hdfcbank.com and escalate to the Banking Ombudsman if unresolved.
Q4. What should I do if my HDFC home loan request is ignored?
Raise your complaint publicly on LinkedIn, Twitter, and Choice4Voice.com for maximum visibility.
Q5. Does Choice4Voice.com charge for publishing complaints?
No, Choice4Voice.com works as a consumer advocacy platform to support customers free of cost.
Q6. Can Choice4Voice.com help in getting refunds or resolutions?
Yes, by highlighting complaints publicly, we pressure brands to act quickly.
Q7. Is it safe to submit my personal details on Choice4Voice.com?
Yes, all details are verified and published only with your consent.
Q8. What happens after I submit my complaint on Choice4Voice.com?
Our team reviews the complaint, verifies authenticity, and then publishes it on our platform and LinkedIn.
Q9. Can I complain against international brands too?
Yes, Choice4Voice.com also covers complaints against global companies.
Q10. Why is public posting of complaints effective?
Because it builds social pressure on companies to act quickly before their brand image is damaged.
Q11. How long does HDFC Bank usually take to resolve complaints?
Usually 7–15 working days, but delays are very common.
Q12. Can I directly contact RBI for unresolved banking issues?
Yes, RBI’s Banking Ombudsman Scheme is available for consumers.
Q13. What are the email IDs of HDFC Bank for complaints?
You can write to support@hdfcbank.com for assistance.
Q14. Can HDFC Home Loan accounts be transferred if issues persist?
Yes, home loan balance transfers are allowed to other banks.
Q15. Why do big banks often ignore small service requests?
Because of overloaded systems, lack of accountability, and internal delays.
Q16. What role does LinkedIn play in consumer complaints?
It allows customers to publicly tag companies, forcing them to respond faster.
Q17. Can I post my complaint anonymously on Choice4Voice.com?
Yes, anonymous submissions are possible if you wish to hide identity.
Q18. What kind of complaints does Choice4Voice.com cover?
Banking, e-commerce, telecom, travel, loans, and more.
Q19. Can complaints posted on Choice4Voice.com go viral?
Yes, many complaints get high traction on LinkedIn and pressure companies.
Q20. How can I ensure my complaint is taken seriously?
Provide complete details, attach proof, and share it widely via Choice4Voice.com and LinkedIn.
