Siddharth Soni, MD & CEO of Cureva Lifesciences Pvt. Ltd, highlights a serious issue with HDFC Bank over current account opening delays beyond 35 days, impacting business operations.
📌 Important Note
If this issue has been resolved, the concerned brand or the complainant can contact us at Support@Choice4Voice.com. Once verified, we will either update this article to mark the complaint as Resolved or remove it completely.
Complaint Summary Table : HDFC Bank Current Account Delay – Complaint by Siddharth Soni, Cureva Lifesciences Pvt. Ltd
| Complainant | Siddharth Soni – Managing Director & CEO, Cureva Lifesciences Pvt. Ltd |
|---|---|
| Company Involved | HDFC Bank (HDFC Limited) |
| Nature of Complaint | Delay and eventual rejection of current account opening despite all requirements fulfilled |
| Promised Timeline | 7 working days |
| Actual Timeline | More than 35 days |
| Key Impact | Hampered company operations, delayed GST compliance, wasted time |
| Core Issues | Lack of accountability, poor communication, unclear rejection reason |
| Complainant’s Demand | Transparency, accountability, and faster current account services |
| Source of Complaint | Original LinkedIn Post |
Full Complaint Details
Siddharth Soni, Managing Director & CEO of Cureva Lifesciences Pvt. Ltd, has raised a serious complaint against HDFC Bank over inefficiency in handling current account openings.
He explained that a process officially promised within 7 working days stretched to over 35 days, wasting valuable time and resources. Despite multiple follow-ups and fulfilling every requirement, including:
- Office space verification
- Flex board installation
- Repeated visits by branch officials
- Multiple document submissions
…the application was abruptly rejected citing CH (Central Head) approval without a valid explanation.
Major Concerns Highlighted by the Complainant:
- Excessive Delay – Timeline of more than 35 days vs. promised 7 working days.
- Operational Impact – Affected GST compliance and smooth running of business operations.
- Blame-Shifting – Branch staff kept blaming each other instead of providing clarity.
- Discouragement for Entrepreneurs – Banks are meant to enable business growth, not discourage startups.
Mr. Soni emphasized that such inefficiency is unacceptable from one of India’s leading private sector banks. He called for HDFC Bank leadership to intervene and ensure accountability in the system.
Why This Complaint Matters
- For Entrepreneurs: Time is money, and such delays can stall company operations, vendor payments, and compliance.
- For Customers: It highlights the gap between HDFC Bank’s promises vs. real experience.
- For the Banking Sector: Customer trust is critical repeated delays and unclear rejection reasons damage credibility.
About Choice4Voice.com – Giving Power to Consumers
Choice4Voice.com is a consumer-advocacy platform that empowers individuals to raise their voices against unfair treatment, poor service, or unresolved complaints.
Here’s how we support consumers like Siddharth Soni:
- ✅ Complaint Publishing: Genuine cases are published online for visibility and impact.
- ✅ Corporate Accountability: Publicly documented complaints put pressure on companies to respond.
- ✅ Easy Submission: Users can submit their grievances directly via our Submit Complaint Page.
- ✅ Social Media Amplification: If tagged on LinkedIn, we highlight and convert posts into detailed professional articles like this one.
- ✅ Non-Profit Initiative: Choice4Voice.com is driven purely to help customers get justice, not profit.
Our ultimate goal: To give every customer a platform where their voice matters, and companies cannot ignore them.
Frequently Asked Questions (FAQs)
1. What is Siddharth Soni’s complaint against HDFC Bank?
He reported a 35+ day delay in opening his company’s current account, which was later declined without proper explanation.
2. How long does HDFC Bank promise for current account opening?
Officially, the process should take 7 working days, but in this case, it exceeded five weeks.
3. What is CH approval in HDFC Bank?
It refers to Central Head Office approval, often required for account-related verifications. Delays here can stall the process.
4. Why do current account delays matter to businesses?
They disrupt cash flow, vendor payments, GST compliance, and credibility with stakeholders.
5. Did Siddharth Soni complete all requirements?
Yes, he complied with office verification, signage installation, multiple visits, and document submissions.
6. How did HDFC Bank staff handle the issue?
According to him, the staff kept blaming each other instead of providing solutions.
7. Can banks deny current account applications?
Yes, banks have the right, but they must provide clear, justified reasons instead of vague approvals.
8. What steps can entrepreneurs take in similar situations?
- Contact the branch head or zonal manager
- Escalate to HDFC Grievance Redressal Cell
- Approach the Banking Ombudsman
- Publish cases on Choice4Voice.com
9. How do such delays affect GST compliance?
Without an active current account, businesses face difficulty filing returns, claiming input credits, and managing tax compliance.
10. Can Choice4Voice.com help with unresolved banking complaints?
Yes. By publishing such complaints, we create public visibility and corporate pressure for resolution.
11. Are such delays common with HDFC Bank?
Multiple customers have reported similar complaints, though not every case experiences such long delays.
12. What lessons can entrepreneurs learn from this?
Always document every interaction, timeline, and submission when dealing with banks.
13. What alternatives exist for startups facing such issues?
Other banks like ICICI Bank, Kotak Mahindra Bank, Axis Bank, and SBI may offer faster processing.
14. Can businesses operate without a current account?
No, it is mandatory for legal compliance, vendor transactions, and GST filing.
15. How to avoid such delays with banks?
- Confirm requirements in advance
- Ensure complete KYC compliance
- Follow up through official escalation channels
16. How can HDFC Bank improve such processes?
By introducing better accountability, digital approvals, and strict timelines.
17. Can unresolved complaints affect HDFC Bank’s reputation?
Yes. With social media amplification and consumer forums, unresolved complaints harm brand trust.
18. What action does Siddharth Soni expect from HDFC?
He expects clarity, faster approvals, accountability, and respect for customer time.
19. Where can others raise similar complaints?
Directly on Choice4Voice.com.
20. Why is Choice4Voice.com important for consumers?
It provides a transparent, accessible, and effective platform where individual voices are heard and companies are held accountable.
Final Thoughts
This case underlines a major gap between HDFC Bank’s promises and customer experiences. For entrepreneurs like Siddharth Soni, such inefficiencies are not just frustrating but damaging to business growth.
Platforms like Choice4Voice.com ensure that such complaints don’t go unheard. By publishing real consumer voices, we help companies recognize issues faster and drive positive change.
