Sartaj Ali, Senior Associate at DXC Technology, shares his disappointing walk-in interview experience at Accenture Noida for Insurance Operations Analyst.
Note: If this issue is resolved, the concerned brand (Accenture) or the complainant (Sartaj Ali) may contact us at support@choice4voice.com. After proper verification, we will either update this article as “Resolved” or delete it, ensuring fairness to both parties.
Complaint Summary : Accenture Noida Interview Complaint – Sartaj Ali Highlights Poor Candidate Experience
| Complainant Name | Sartaj Ali |
|---|---|
| Current Position | Senior Associate, DXC Technology |
| Experience | 4.7+ years in US Insurance Operations |
| Complaint Against | Accenture India (Noida) |
| Interview Role Applied | Insurance Operations Analyst |
| Date of Incident | August 2025 (Walk-in Interview) |
| Key Issues | Poor arrangements, miscommunication on job role, lack of respect for candidates |
| LinkedIn Post Link | Click Here |
About the Author
Name: Sartaj Ali
Position: Senior Associate – DXC Technology
Experience: 4.7+ years in US Insurance Operations
Original LinkedIn Complaint
On LinkedIn, Sartaj Ali shared his disappointing experience at Accenture Noida during a walk-in drive for the role of Insurance Operations Analyst. Despite having over 5 years of relevant insurance experience, he described the process as highly mismanaged.
Key points from his post:
- Around 250–300 candidates were present, yet no seating arrangements were provided.
- Candidates were forced to stand in queues for hours without clear communication.
- The first round was just a quick resume check, conducted while standing.
- Despite the job description clearly mentioning Insurance Operations Analyst, candidates were later told that Accenture was only hiring for Retirement and Pension Process roles.
Sartaj highlighted that while rejection is part of any interview, respect for candidates’ time and efforts is equally important.
Detailed Complaint Write-up
Candidate experience is an important part of any recruitment drive. However, Sartaj Ali’s complaint reveals serious concerns about management and communication during Accenture’s Noida walk-in interview.
- Poor Candidate Arrangements: Hundreds of candidates were left standing in queues without proper seating or waiting areas.
- Unclear Hiring Information: The advertised role was for “Insurance Operations Analyst,” but candidates were later rejected with the reasoning that only Retirement & Pension profiles were being considered.
- Time & Effort Wasted: Candidates invested their day and travel, only to face mismanagement and misleading job descriptions.
For a global brand like Accenture, such incidents negatively impact employer branding and raise concerns about the company’s commitment to creating a professional candidate experience.
Sartaj’s post serves as a reminder to organizations:
- Walk-in drives attract talent, but professional handling and communication are key to maintaining brand credibility.
- Candidates deserve respect, transparency, and clarity about roles and processes.
Frequently Asked Questions (Q&A)
Q1: Who raised the complaint?
A1: The complaint was raised by Sartaj Ali, Senior Associate at DXC Technology.
Q2: Which company is the complaint against?
A2: The complaint is against Accenture India (Noida branch).
Q3: What role was Sartaj applying for?
A3: Insurance Operations Analyst.
Q4: What is Sartaj Ali’s professional background?
A4: He has 4.7+ years of experience in US Insurance Operations.
Q5: What were the main issues in the interview process?
A5: Poor candidate arrangements, no seating, lack of communication, and misleading job role details.
Q6: How many candidates were estimated to be present?
A6: Around 250–300 candidates.
Q7: What was the rejection reason given?
A7: “We are only hiring for retirement and pension process.”
Q8: Was this mentioned in the job description?
A8: No, the job post mentioned Insurance Operations, which misled candidates.
Q9: How was the first round conducted?
A9: A quick resume check while candidates were standing.
Q10: Why is this case important?
A10: It highlights poor candidate management at a reputed company’s walk-in drive.
Q11: What impact does poor candidate experience have on companies?
A11: It damages employer branding and discourages top talent from applying.
Q12: How should companies conduct walk-in interviews?
A12: With proper seating, clear communication, and respect for candidates’ time.
Q13: What lessons can HR teams learn from this case?
A13: Clear job descriptions, better logistics, and professional handling are essential.
Q14: Is rejection acceptable in interviews?
A14: Yes, but the process must remain respectful and transparent.
Q15: What advice does Sartaj give organizations?
A15: Walk-in drives are valuable, but candidate experience defines reputation.
Q16: Why is transparency in job roles critical?
A16: It avoids wasting time for candidates and ensures relevant applications.
Q17: How can companies prevent such negative publicity?
A17: By investing in structured recruitment processes and candidate experience.
Q18: Why are candidates now sharing experiences on LinkedIn?
A18: To demand accountability and highlight issues publicly for greater visibility.
Q19: What message does this complaint send to job seekers?
A19: To verify job roles carefully and be prepared for mismanagement in walk-in drives.
Q20: How can other candidates raise their complaints through Choice4Voice.com?
A20: By tagging our official LinkedIn page in their posts or submitting directly via Submit Your Complaint.
How Choice4Voice.com Helps Candidates & Consumers
At Choice4Voice.com, we ensure that voices of professionals and consumers are heard. Candidate experiences during interviews are as important as customer experiences with services.
We highlight such genuine issues so that:
- Companies recognize the importance of respectful hiring practices.
- Job seekers are informed about potential mismanagement.
- Organizations are pressured to maintain professionalism.
👉 If you had a poor recruitment or consumer experience:
- Write a LinkedIn post and tag our official page — we’ll feature your case.
- Or directly submit your complaint here: Submit Your Complaint.
In today’s competitive world, where employer branding and consumer trust matter more than ever, Choice4Voice.com stands as a voice of accountability.
