Dr. Biswajit Tripathy raises a complaint against HDFC Bank for wrongful credit card billing, harassment calls, blocked cards, and financial loss. Multiple reference numbers provided but no resolution yet.
Note: If this issue is resolved, the concerned brand or the complainant may contact us at support@choice4voice.com. After proper verification, we will either update this article as “Resolved” or delete it, ensuring fairness to both parties.
Complaint Summary : HDFC Bank Complaint – Credit Card Harassment, Wrong Billing & EMI Issue | Dr. Biswajit Tripathy
| Customer Name | Dr. Biswajit Tripathy |
|---|---|
| Not Provided | |
| Complaint Type | Credit Card Billing Error & Harassment |
| Company/Bank | HDFC Bank |
| Product/Service | Credit Card (EMI Offer) |
| Card Ending | 1416 / 8248 |
| Date of Purchase | 23 April 2025 |
| Issue Description | Wrong billing despite cashback received, harassment calls from collection team, blocked card, forced FD liquidation. |
| Unique Reference Numbers | 77764644, 77299626, 78602176, 75248368, 76223429, 73284900 |
| Reference Numbers | 1215077345, 1192713293, 1134824442, 1116880848, 126167829, 1231774869 |
| Service Request (SR) | 78602176 |
| Original LinkedIn Post | View Post |
Full Complaint
I’m at my wit’s end trying to resolve a credit card issue with HDFC Bank.
On April 23, 2025, I made a purchase with an EMI offer (card ending in 1416/8248) and received my cashback, but I was wrongly billed the full amount.
Since then, I’ve sent over 50 emails and made countless calls, but I’m constantly shuffled between departments with no real help.
The collection department is harassing me, calling 3-4 times a day from different numbers and threatening me to pay the full amount, even though I’m disputing the charge.
To make things worse, they recently blocked my other card and threatened to recover the money from my bank account. This forced me to break my Fixed Deposits, costing me a significant amount of interest.
This is unacceptable. I need a real resolution, not more empty promises and harassment.
Here are my reference numbers:
- Unique Reference Numbers: 77764644, 77299626, 78602176, 75248368, 76223429, 73284900
- Reference Numbers: 1215077345, 1192713293, 1134824442, 1116880848, 126167829, 1231774869
- SR: 78602176
— Dr. Biswajit Tripathy
Frequently Asked Questions (FAQ)
Q1. Who is the complainant in this case?
The complainant is Dr. Biswajit Tripathy, Founder at T’s Originals Pvt. Ltd.
Q2. Which bank is the complaint against?
The complaint is against HDFC Bank.
Q3. What is the main issue with HDFC Bank credit card?
The main issue is wrong billing on an EMI transaction, despite cashback being received.
Q4. When was the disputed transaction made?
The purchase was made on 23 April 2025.
Q5. What is the credit card detail shared?
The EMI transaction was made using a card ending in 1416 / 8248.
Q6. What actions has the customer taken so far?
He has sent over 50 emails and made multiple calls to HDFC Bank.
Q7. How is the HDFC Bank collection team behaving?
They are making 3-4 harassment calls daily from different numbers, pressuring him to pay the full amount.
Q8. Did HDFC Bank block any other cards?
Yes, they blocked his other card as part of their recovery process.
Q9. What financial impact did this issue cause?
He was forced to break his Fixed Deposits, leading to a loss of significant interest.
Q10. What are the unique reference numbers provided by the complainant?
77764644, 77299626, 78602176, 75248368, 76223429, 73284900.
Q11. What are the additional reference numbers shared?
1215077345, 1192713293, 1134824442, 1116880848, 126167829, 1231774869.
Q12. What is the SR (Service Request) number?
SR: 78602176.
Q13. What resolution does the complainant want?
A real resolution, correction of billing, and an end to harassment calls.
Q14. Why does the customer call this issue unacceptable?
Because despite repeated follow-ups, instead of help, he faced harassment, blocked card, and financial loss.
Q15. Did the complainant already receive cashback?
Yes, cashback was received, but the entire billed amount was wrongly charged.
Q16. How many times a day is the collection department calling?
Around 3-4 times daily.
Q17. What impact has this issue had on the customer’s trust?
He feels harassed, financially burdened, and completely dissatisfied with HDFC Bank’s service.
Q18. Did the complainant mention empty promises by HDFC Bank?
Yes, he said he received no real resolution, only empty promises.
Q19. What professional background does the complainant have?
He is the Founder of T’s Originals Pvt. Ltd, and also an author, poet, writer, photographer, and tea blender.
Q20. What final message did the complainant convey?
He demanded a real resolution and highlighted that the current treatment by HDFC Bank is unacceptable.
Choice4Voice.com Is Here to Help You
If you are facing a similar issue and would like our support in highlighting your concern, we are here to assist.
Simply write a LinkedIn post and tag our official page Choice4Voice.com
Submit your complaint directly : https://choice4voice.com/submit-your-complaint/
Our team will review and feature your case on our website to ensure it gets the attention it deserves.
