Sivanandhini Chandrasekaran accuses Floribee.com of non-delivery of a ₹3300 cake and bouquet order in Germany. Despite payment, no delivery was made and only a useless India-only coupon was offered instead of a refund. Choice4Voice.com highlights this unresolved case.
Note: If this issue is resolved, the concerned brand or the complainant may contact us at support@choice4voice.com. After proper verification, we will either update this article as “Resolved” or delete it, ensuring fairness to both parties.
Customer Name: Sivanandhini Chandrasekaran
Email: cb*****@gmail.com
WhatsApp: 81*****23
Complaint Type: Refund not issued
Company/Brand: Floribee.com
Product/Service: Butterscotch cake and Roses boquet
Order No / Service No: 15289
Issue Description: Extremely disappointed with @FloribeeIndia.
I ordered a ₹3300 cake & flower bouquet for my mom’s birthday (May 9), to be delivered in Dresden, Germany. Their buggy website forced me to complete the order via WhatsApp under pressure. I paid, got a spammed invoice (first red flag), and then at 3:15 AM IST, I got an email saying my brother’s number in Germany was unreachable. Total lie — he had network and was using the internet at that time. No call, no delivery attempt.
When I questioned this, the same sales guy who pushed me to order got rude and threatening, then even called me after I emailed support. That’s a massive breach of privacy and completely unprofessional.
Instead of a refund, they’re offering a coupon usable only in India. I feel scammed. No product, no accountability, no refund.
Think twice before trusting Floribee for international deliveries.
Date of Incident: 5/8/2025
Company’s Response: They’ve been completely unhelpful and failed to provide any solid proof of the failed delivery. Instead of refunding me, they’re only offering a credit voucher that can be used within India — for an order that was meant for Germany. Totally unacceptable.
Additional Comments: I want a full refund to the original payment source as none of this was my mistake
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