Complainant Name: Sumit Samediya
Location: Indore, Madhya Pradesh
Platform Found On: LinkedIn
Original Post Link: Linkedin Post
Complaint Summary:
We found a complaint shared publicly by Sumit Samediya, a Senior Software Engineer at InfoBeans, on LinkedIn regarding missing components in Ashirvad diverters.
Sumit purchased 5 diverters from an Ashirvad-authorized dealer in Indore, but 3 out of 5 packs were missing essential caps a basic part required for the product to function properly.
Instead of getting help, he was caught in a frustrating blame game:
- The dealer blames the company
- The company support blames the dealer
Meanwhile, the customer is left without a resolution, wasting both time and money.
Key Issues Highlighted:
- Faulty or incomplete product delivery
- Lack of accountability from both the company and the dealer
- No resolution or clarity even after escalation
- Poor after-sales support
Customer’s Request:
Sumit urges Ashirvad by Aliaxis to take full responsibility and provide a prompt resolution, instead of shuffling the complaint between departments or dealers.
Our Note:
At Choice4Voice.com, we believe every customer deserves to receive what they paid for and timely support when something goes wrong. We call upon Ashirvad by Aliaxis to step in, investigate the issue seriously, and resolve Sumit’s complaint without further delay.
📣 If you’ve faced a similar issue with Ashirvad products or any other company, submit your complaint on Choice4Voice.com and we’ll help raise your voice!
