Complainant Name: Abhilash Agarwal
Platform Found On: LinkedIn
Original Post Link: LinkedIn post URL
Company Involved: Blinkit
Product: Suji (Semolina) – Brand: Wholefarm
Issue: Infested Product / Food Safety Hazard
Complaint Summary:
Abhilash Agarwal recently took to LinkedIn to raise a serious concern regarding food safety and hygiene after receiving an insect-infested pack of Wholefarm Suji (semolina) ordered via Blinkit. His wife had placed the order along with other food items, trusting the platform for quality and quick delivery — but what arrived was nothing short of shocking.
What Went Wrong:
- The Suji packet delivered by Blinkit was infested with visible insects.
- Abhilash described the situation as disgusting and unacceptable, especially for a food product meant for household consumption.
- A video was attached to his LinkedIn post to clearly show the contamination.
- He questioned the quality control process of Blinkit and raised alarm over potential health risks to other consumers.
Consumer’s Strong Message:
“We trust platforms like Blinkit for convenience and quality but if this is what they’re delivering, what guarantee do we have about food safety?”
“Blinkit You owe your customers an explanation and an immediate recall of any infested stock!”
He also tagged FSSAI (Food Safety and Standards Authority of India) and Blinkit CEO Albinder Dhindsa, urging immediate action.
Our Take:
If this complaint is accurate, it reflects a major lapse in quality checks and food safety compliance by Blinkit and its vendor. Delivering insect-infested food products is not just poor service — it’s a potential public health hazard.
We strongly urge Blinkit to:
- Immediately recall all Wholefarm Suji stock from affected warehouses
- Initiate a transparent investigation and hold the supplier accountable
- Issue a public apology and compensation to the customer
- Coordinate with FSSAI to review safety standards
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