Satish Agrawal of Glan Management Consultancy accuses DKC Sourcing LLP (DKC Export) of denying payment for placement services despite valid contract and invoice. Explore complaint details, brand profile, legal actions, and how Choice4Voice.com escalates unresolved cases to legal proceedings against the brand.
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DKC Sourcing LLP (DKC Export) Payment Dispute: Complaint by Glan Management Consultancy
Complaint Summary
| Details | Information |
|---|---|
| Complainant Name | Satish Agrawal (Glan Management Consultancy Pvt. Ltd.) |
| sa*****@gmail.com | |
| 98*****86 | |
| Complaint Type | Non-payment for Placement Service |
| Company/Brand | DKC Sourcing LLP (DKC Export) |
| Product/Service | Placement Service |
| Order/Service No. | Placement service invoice |
| Issue Description | Payment for Senior Merchandiser placement denied despite agreed terms and invoice submission. |
| Date of Incident | 18th June 2025 |
| Company’s Response | Initially denied payment, later stopped responding despite follow-ups. |
| Additional Comments | Agreement formally accepted via email, making it legally binding. Pending payment not released. |
Detailed Complaint
Satish Agrawal of Glan Management Consultancy Pvt. Ltd. filed a complaint against DKC Sourcing LLP (DKC Export) for refusing to release payment against a valid placement service.
In January 2025, Glan Management placed a Senior Merchandiser with DKC Sourcing LLP under the following terms:
- 30-day payment timeline after invoice submission
- 90-day replacement guarantee in case of early resignation
Despite clear contractual obligations, the company did not inform the consultancy about the joining of the candidate. Six months later, the consultancy learned the candidate had joined and left.
On 18th June 2025, Glan Management raised an invoice. Instead of processing the payment, DKC Sourcing LLP denied liability and later stopped responding to follow-ups via email and phone.
The agreement was formally accepted by the company’s HR via email, with the owner in CC, making it a valid and enforceable contract.
This unresolved non-payment is now under public scrutiny through Choice4Voice.com.
About the Brand Involved – DKC Sourcing LLP (DKC Export)
DKC Sourcing LLP (also known as DKC Export) is engaged in sourcing and export-related business operations. The company works with multiple suppliers and service providers but is now facing allegations of unfair trade practice and non-payment for professional services.
Such allegations can damage the brand’s reputation among vendors, employees, and business partners.
About the Author – Glan Management Consultancy Pvt. Ltd.
Glan Management Consultancy Pvt. Ltd., led by Satish Agrawal, is a recruitment and consultancy firm providing professional placement services. The company specializes in manpower solutions with legally binding agreements that include replacement guarantees to ensure client satisfaction.
The current dispute with DKC Sourcing LLP highlights the challenges faced by consultancies when contractual obligations are ignored.
What Legal Actions Can Be Filed Against DKC Sourcing LLP?
If the matter remains unresolved, the complainant has multiple legal remedies available:
- Civil Suit for Breach of Contract – Enforceable under the Indian Contract Act, 1872.
- Money Recovery Suit – Filing for recovery of pending dues with applicable interest.
- Consumer Court Complaint – Under the Consumer Protection Act, for deficiency of service and unfair trade practice.
- Criminal Proceedings for Cheating & Fraud – If it can be proven that the company accepted services without intent to pay.
- Arbitration or Mediation – If the agreement included dispute resolution clauses.
- Complaint to Trade/Export Associations – If DKC Export is registered, formal complaints can affect its credibility.
- Legal Notice by Advocate – A formal pre-litigation notice demanding payment within a fixed timeframe.
How Choice4Voice.com Will Help
At Choice4Voice.com, our work goes beyond publishing complaints. We ensure unresolved cases are escalated appropriately.
- Step 1: Public Feature – Complaint is published on Choice4Voice.com and promoted across social media platforms for visibility.
- Step 2: Direct Brand Escalation – The brand is given a chance to respond and settle the matter.
- Step 3: Legal Filing Against Brand – If ignored, Choice4Voice.com will file legal proceedings against DKC Sourcing LLP on behalf of the complainant.
- Step 4: Full Legal Support – Assistance with drafting notices, filing in civil court, consumer court, or recovery proceedings.
This ensures that brands are held accountable for ignoring consumer and vendor grievances.
Conclusion
The complaint filed by Glan Management Consultancy against DKC Sourcing LLP (DKC Export) highlights a recurring issue in the industry non-payment despite valid service agreements.
If the brand does not resolve the matter promptly, it faces not only legal proceedings but also reputation damage in the public domain.
Choice4Voice.com stands firm in supporting genuine complainants by first publishing their concerns and, if unresolved, pursuing legal action directly against the company.
Q&A Section
Q1. Who filed the complaint against DKC Sourcing LLP?
Satish Agrawal from Glan Management Consultancy Pvt. Ltd. filed the complaint.
Q2. What is the complaint about?
The complaint is about non-payment of placement service fees for a Senior Merchandiser despite a valid contract.
Q3. When was the invoice raised?
The invoice was raised on 18th June 2025.
Q4. What was the agreed payment timeline?
The agreed timeline was 30 days from invoice submission.
Q5. Did the company accept the agreement formally?
Yes, the HR accepted via email with the company owner in CC, making it binding.
Q6. What guarantee did the consultancy provide?
A 90-day replacement guarantee for the placed candidate.
Q7. How did the consultancy learn about the candidate’s joining?
They discovered it after six months, without any update from DKC Sourcing LLP.
Q8. What was the company’s response?
The company denied liability and later stopped responding.
Q9. What legal actions can be taken?
Breach of contract, money recovery suit, consumer complaint, and even criminal proceedings if fraud is proven.
Q10. Can consumer court handle such disputes?
Yes, as it qualifies under deficiency of service.
Q11. What role does Choice4Voice.com play?
Choice4Voice.com first publishes complaints, then escalates to legal filings if unresolved.
Q12. Will legal notices be sent to DKC Sourcing LLP?
Yes, if the matter is not resolved amicably.
Q13. Can recovery of interest be claimed?
Yes, along with the principal amount, interest can be claimed in court.
Q14. Is email acceptance of agreement legally binding?
Yes, under Indian law, email acceptance is considered valid.
Q15. Can the complainant file both civil and consumer cases?
Yes, multiple remedies are available simultaneously.
Q16. Will this affect DKC Sourcing LLP’s reputation?
Yes, unresolved complaints harm brand credibility publicly.
Q17. What is the next step if the brand ignores the complaint?
Choice4Voice.com will file legal cases directly on behalf of the complainant.
Q18. Which law governs this dispute?
The Indian Contract Act, 1872 and Consumer Protection Act, 2019 apply.
Q19. What support does Choice4Voice.com provide?
Drafting notices, guiding legal action, and escalating unresolved complaints against brands.
Q20. Why is this complaint important?
It highlights vendor exploitation, setting a precedent that brands cannot escape contractual obligations.
