Flipkart Complaint – Manish Kumar’s TVS Apache RR 310 Order Cancelled After Price Hike

Flipkart Complaint – Manish Kumar’s TVS Apache RR 310 Order Cancelled After Price Hike

Manish Kumar has raised a complaint against Flipkart after his confirmed order for a TVS Apache RR 310 (Order ID: OD435331899447863100) was cancelled citing “stock not available,” despite a massive price hike of ₹2 lakh since booking.


Complaint Summary : Flipkart Complaint – Manish Kumar’s TVS Apache RR 310 Order Cancelled After Price Hike

ComplainantManish Kumar
Shared byRavi Kumar, CEO – weSRCH
Complaint TypeOrder Cancellation / Unfair Pricing
Company NameFlipkart
Product OrderedTVS Apache RR 310
Order NumberOD435331899447863100
Order Date29 August 2025
Booking Price₹61,421
Current PriceIncreased by over ₹2,00,000
Issue ReportedOrder cancelled due to “stock not available” despite confirmed booking
Action RequestedHonour delivery at booked price OR compensate for price difference

Full Complaint Details

Manish Kumar, whose case was shared publicly by Ravi Kumar (CEO of weSRCH), has raised a serious consumer grievance against Flipkart.

On 29th August 2025, Manish placed an order for a TVS Apache RR 310 through Flipkart, securing the bike at a promotional price of ₹61,421. The order was confirmed, and Manish reasonably expected timely delivery.

However, Flipkart later cancelled the order citing “stock not available.” This cancellation came at a time when the price of the same bike has since increased by over ₹2,00,000.

The complainant strongly believes the cancellation was not due to genuine stock issues but rather because Flipkart would incur losses by delivering at the lower booked price. As a result, he now faces either paying a much higher price or losing access to the product altogether.

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Manish has requested Flipkart to:

  • Honour the original order and deliver the bike at the booked price of ₹61,421, OR
  • Pay the price difference as compensation, OR
  • Provide substantial compensation for financial and emotional loss caused.

He has also warned that failure to resolve the matter will lead to escalation with the Consumer Helpline and possible legal action.


Why This Case Matters

  1. Confirmed Order Cancellations – Companies must honour confirmed bookings, especially for high-value items.
  2. Price Manipulation Concerns – Cancelling after a price increase raises questions about unfair trade practices.
  3. Consumer Rights Violation – Customers are entitled to goods at the confirmed price unless genuine issues are proven.
  4. Brand Reputation Risk – Repeated order cancellations erode consumer trust in e-commerce platforms.

Legal and Consumer Remedies

  • File a complaint with Flipkart’s Grievance Redressal Officer.
  • Escalate the matter to the National Consumer Helpline (NCH).
  • Approach the District Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.
  • Seek compensation for financial loss and mental harassment.
  • Report the case as unfair trade practice if cancellation is linked to price hikes.

About Flipkart

  • Founded: 2007
  • Headquarters: Bengaluru, Karnataka, India
  • Parent Company: Walmart (acquired 2018)
  • Category: E-commerce
  • Customer Concern Highlighted: Order cancellations, pricing manipulation, poor grievance handling.

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Original LinkedIn Post

Read Ravi Kumar’s LinkedIn Post Here

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Frequently Asked Questions (FAQs)

Q1. Who filed this complaint?
The complaint was raised by Manish Kumar, shared by Ravi Kumar (CEO of weSRCH).

Q2. What was the order number?
OD435331899447863100.

Q3. What product was ordered?
TVS Apache RR 310.

Q4. When was the order placed?
29 August 2025.

Q5. What was the booking price?
₹61,421.

Q6. What reason did Flipkart give for cancellation?
“Stock not available.”

Q7. Why does the complainant find this unacceptable?
Because the order was confirmed, and since then the bike’s price has risen by over ₹2,00,000.

Q8. What action is being requested?
Either deliver at the original price or compensate for the loss.

Q9. Can Flipkart legally cancel confirmed orders?
Not without valid reasons; unjustified cancellations can be challenged in consumer court.

Q10. Is this a case of unfair trade practice?
Yes, if proven that the cancellation was linked to avoiding delivery at a lower price.

Q11. What legal remedy does the consumer have?
Approach the Consumer Disputes Redressal Commission for compensation.

Q12. Can Flipkart be forced to honour the price?
Consumer courts can order fulfilment if unfair trade practices are proven.

Q13. How should consumers protect themselves in such cases?
Always keep order confirmations, emails, and transaction proofs.

Q14. What law protects consumers here?
The Consumer Protection Act, 2019.

Q15. What role does NCH play?
The National Consumer Helpline can escalate complaints to company grievance teams.

Q16. What are the risks for Flipkart if such cases multiply?
Brand damage, customer loss, and potential legal penalties.

Q17. Has Flipkart faced such issues before?
Yes, multiple reports exist of high-value product cancellations after promotional sales.

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Q18. Can the consumer also contact TVS directly?
Yes, to check if stock allocation was genuinely an issue.

Q19. What compensation can be expected?
Refund of booking amount, reimbursement of price difference, and compensation for harassment.

Q20. How does Choice4Voice.com help in such disputes?
By giving visibility, guiding legal escalation, and pressuring companies to resolve cases fairly.


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