Sanjay Shukla, an HDFC customer for 13 years, has publicly accused the bank of frequent, unexplained deductions. Allegations point to revenue generation through small, unnoticed charges.
🧾 Complaint Overview
Complainant Name: Sanjay Shukla
Profession: HR Manager (Heading HR-Ops, Onboarding, BGV, Payroll)
Customer Since: 13+ years
Bank Involved: HDFC Bank
Issue Raised: Unjustified deductions from savings account
Platform of Complaint: Public LinkedIn Post
Date of Complaint: August 6, 2025
đź“Ś Source of Complaint
This incident was brought to public attention via LinkedIn by Sanjay Shukla, a verified professional working in HR operations.
Original Post Link
🧑‍💼 About the Complainant
| Name | Sanjay Shukla |
|---|---|
| Designation | Manager – HR (Heading HR-Ops, BGV, Payroll) |
| LinkedIn Status | Verified Member |
| Experience | 13+ years as an HDFC Bank customer |
| Nature of Complaint | Repeated, unexplained deductions from his account |
🔍 Details of the Complaint
In his viral post, Sanjay alleges that HDFC Bank has been deducting small amounts from his account every alternate day without providing:
- Any justification or transaction narration
- Alerts or prior notifications
- Clear reason codes in bank statements
He further claims this has become a pattern, not a one-time glitch, sparking concerns among other HDFC customers.
📢 Key Statements from Sanjay’s Post
“It seems like they’re aiming to become number one in revenue generation by deducting small amounts from customers’ accounts regularly.”
“I’ve been using HDFC for the last 13 years, and now I can say it has become one of the worst banks when it comes to unjustified deductions.”
These strong statements highlight a growing distrust even among long-time account holders.
đź’¸ Why This Matters to All HDFC Customers
If true, systematic small deductions could affect millions of unsuspecting customers, especially those:
- Who don’t frequently check their account statements
- Who assume these are tax or service-related charges
- Who rely on automatic deductions for bills, loans, or EMIs
The practice if intentional could raise serious questions under banking transparency guidelines set by the RBI.
🏦 About HDFC Bank
HDFC Bank is India’s largest private sector bank with over 7 crore customers and a reputation for offering top-tier digital and retail banking services. However, in recent months, the bank has faced repeated customer backlash due to:
- Account access issues
- Unresponsive customer service
- Delayed grievance redressal mechanisms
This new allegation adds fuel to the growing sentiment that big banks must be more accountable and transparent with charges.
đź“ť Disclaimer
This article is based entirely on the personal experience shared by Sanjay Shukla on a public social media platform. All claims, statements, and opinions are his own. The article is written in the interest of consumer awareness and accountability.
📮 If You’re Facing Similar Deductions
Have you experienced mysterious deductions from your HDFC or any other bank account?
➡️ You can raise your voice through Choice4Voice.com, India’s leading consumer-advocacy platform.
➡️ Submit your complaint here: https://choice4voice.com
➡️ We will highlight your issue publicly to ensure the right authorities take action.
🔍 Final Thoughts
Frequent, unexplained deductions no matter how small can erode consumer trust and may violate ethical banking practices. With customers now speaking up on social media, financial institutions must recognize the power of public platforms and act swiftly to resolve such concerns.
Choice4Voice.com will continue to track this case and support consumers facing similar problems.
