Nilesh Jadav accuses Hero FinCorp of harassment, receiving 100+ abusive calls daily. Learn details of the case, consumer rights, and how Choice4Voice.com helps victims amplify their complaints.
Note: If this issue has been resolved, either the brand (Hero FinCorp) or the complainant (Nilesh Jadav) can contact us at Support@Choice4Voice.com. We will update this article as Resolved or remove it upon confirmation.
Complaint Summary Table : Hero FinCorp Harassment Complaint by Nilesh Jadav – 100+ Threat Calls Daily
| Field | Details |
|---|---|
| Complainant | Nilesh Jadav – Hospitality Specialist at Kiran Multi Super Speciality Hospital & Research Centre |
| Brand Involved | Hero FinCorp |
| Issue Reported | Harassment through 100+ calls daily |
| Type of Misconduct | Abusive behavior, threat calls, intimidation |
| Key Concern | Privacy violation, DND violation, harassment |
| Complaint Platform | LinkedIn Public Post |
| Action Demanded | Immediate stop of harassment and accountability from Hero FinCorp |
Full Complaint Details
Nilesh Jadav, a hospitality specialist, has publicly raised a serious harassment complaint against Hero FinCorp. According to his LinkedIn post, he has been receiving over 100 calls every single day from collection agents associated with the company.
The calls are not just excessive but allegedly include abuse, threats, and intimidation. In his words, the agents have gone as far as threatening to call his entire contact list, which amounts to criminal intimidation and a violation of privacy laws in India.
Such actions not only reflect gross misconduct but also highlight the growing issue of consumer harassment in the financial sector. Despite clear guidelines from the Reserve Bank of India (RBI) on fair recovery practices, incidents like these continue to surface, damaging customer trust.
Mr. Jadav has demanded that Hero FinCorp take immediate action to stop this unlawful harassment and ensure strict accountability for the agents involved.
Role of Choice4Voice.com in Amplifying Consumer Complaints
At Choice4Voice.com, we work to give consumers a powerful platform to make their voices heard. Many consumers face similar challenges ignored complaints, delayed responses, or unfair practices. Unfortunately, most of these cases remain unheard because they are limited to personal frustration and private customer care conversations.
Choice4Voice.com ensures that such complaints reach a wider audience and decision-makers through:
- Publishing verified complaints on our website.
- Sharing cases on LinkedIn for maximum visibility.
- Pressuring companies into addressing consumer grievances faster.
- Protecting consumer rights by spreading awareness of laws and guidelines.
If you are facing a similar issue, you can directly submit your complaint via this page: Submit Your Complaint.
Alternatively, you can tag our official page on LinkedIn with your complaint. Once verified, we will create a detailed article to amplify your voice and ensure your issue gets the attention it deserves.
Frequently Asked Questions (FAQ) – Hero FinCorp Harassment Case
1. Who is the complainant in this case?
The complainant is Nilesh Jadav, a hospitality specialist at Kiran Multi Super Speciality Hospital & Research Centre.
2. Which company is accused in the complaint?
The complaint is against Hero FinCorp, a financial services company.
3. What is the main allegation?
The complainant alleges harassment through 100+ daily calls from company agents, including abuse and threats.
4. Why is this considered harassment?
Calling excessively, using abusive language, and issuing threats to a consumer violate RBI’s recovery guidelines and amount to harassment.
5. What laws protect consumers in such cases?
Consumers are protected under RBI guidelines on recovery practices, the Consumer Protection Act, 2019, and Indian Penal Code provisions against criminal intimidation and abuse.
6. What is a DND violation?
DND (Do Not Disturb) is a service where consumers can block promotional and spam calls. Repeated harassment despite DND registration is a violation.
7. Can Hero FinCorp be penalized for this?
Yes. If proven, Hero FinCorp could face action from RBI, consumer courts, and TRAI for DND violations.
8. What steps can the complainant take?
- File a written complaint with Hero FinCorp.
- Escalate to RBI’s Ombudsman.
- Approach the Consumer Disputes Redressal Commission.
- Report harassment to the local police under IPC sections.
9. How long does RBI allow banks/NBFCs to recover dues?
RBI allows fair recovery but prohibits harassment, threats, or repeated calls. Only professional communication is allowed.
10. What are the consumer’s rights here?
Consumers have the right to dignity, privacy, fair treatment, and timely grievance redressal.
11. Can abusive collection agents face action?
Yes, agents can face termination, legal action, and blacklisting from the sector.
12. Is this a unique case?
No, many consumers in India report harassment by NBFCs and digital lenders, but very few cases are documented publicly.
13. How does Choice4Voice.com help in such matters?
We publish, highlight, and amplify such cases until companies respond, ensuring faster resolution and consumer empowerment.
14. What email can consumers use to contact Choice4Voice.com?
Consumers can email Support@Choice4Voice.com to report resolved cases or submit fresh complaints.
15. What can Hero FinCorp do now?
Hero FinCorp must investigate immediately, stop harassment, and issue a formal apology/assurance to the complainant.
16. What is criminal intimidation?
Criminal intimidation refers to threatening someone to cause harm to life, reputation, or property, punishable under the Indian Penal Code.
17. Can consumers claim compensation?
Yes. Consumers can claim compensation for mental harassment, privacy violation, and financial distress through consumer courts.
18. How can consumers prevent harassment?
- Register on TRAI DND list.
- Maintain written communication with companies.
- Escalate complaints to RBI/Consumer forums early.
19. Can harassment complaints affect CIBIL score?
No. CIBIL score is based on repayment history, not complaint filing. Harassment complaints will not impact credit ratings.
20. How to submit a complaint to Choice4Voice.com?
You can either:
- Submit via Choice4Voice.com Complaint Page
- Or tag our LinkedIn page, and we will cover your complaint in detail.
✅ Conclusion:
This complaint highlights a recurring issue in the financial services sector harassment and intimidation of consumers. Companies like Hero FinCorp must ensure compliance with RBI guidelines and respect customer dignity. Platforms like Choice4Voice.com play a vital role in bringing such cases to light and pressuring companies to take accountability.
