Finance professional Motilal Maurya raises a complaint against State Bank of India (SBI) for holding his savings account balance without explanation for over a year. Choice4Voice.com highlights his grievance, legal rights, and escalation options including filing a case.
SBI Account Hold Complaint – Motilal Maurya Demands Urgent Resolution
Complaint Summary
| Details | Information |
|---|---|
| Complainant Name | Motilal Maurya |
| Not disclosed | |
| Not disclosed | |
| Complaint Type | Account Hold / Banking Mismanagement |
| Company/Brand | State Bank of India (SBI) |
| Branch | Not disclosed |
| Product/Service | Savings Account |
| Issue Description | A portion of the complainant’s savings account balance has been “on hold” for more than one year without any explanation. Despite repeated requests, no response has been provided by SBI. |
| Date of Incident | Since 2024 (continuing till September 2025) |
| Company’s Response | No explanation or resolution provided till date. |
| Additional Comments | Complainant seeks urgent clarification on why funds are on hold and when they will be released. |
Full Complaint Details
Mr. Motilal Maurya, a finance professional with over 5 years of experience in banking, finance, accounting, and audits, has raised a serious grievance against the State Bank of India (SBI).
According to Mr. Maurya:
- His savings account ending with 3519 has shown a portion of funds as “on hold” for more than a year.
- Despite repeated follow-ups, SBI has failed to provide any explanation or resolution.
- The lack of communication has caused inconvenience and stress, as the funds remain inaccessible without any justified reason.
He has sought urgent clarification and demanded that SBI explain the cause of the hold and provide a clear timeline for release of funds.
Legal Rights – Can SBI Put Funds on Hold Indefinitely?
Under RBI’s Banking Regulations and the Consumer Protection Act, 2019, banks are not allowed to freeze or hold customer funds indefinitely without proper notice or explanation.
Legal Remedies Available:
- Escalation within SBI – File a written complaint with the branch and then escalate to the SBI Nodal Officer if unresolved within 7 days.
- RBI Banking Ombudsman – If the issue remains unresolved after 30 days, a formal complaint can be filed online with the RBI CMS portal.
- Consumer Court Case – Customers can claim compensation for financial loss, inconvenience, and mental harassment.
- Civil Suit – If a large amount is involved, damages can be sought in civil court.
👉 If SBI fails to respond, Choice4Voice.com can file a legal case on behalf of the complainant and also provide guidance on the legal escalation process.
How Choice4Voice.com Helps Customers
At Choice4Voice.com, our role is to ensure that consumer voices are heard and companies are held accountable. We help by:
- Publishing verified complaints for public awareness.
- Advising complainants on legal remedies and escalation paths.
- Filing legal cases on behalf of complainants if companies ignore their grievances.
- Ensuring transparency by putting pressure on brands through public exposure.
Featuring a complaint on our website is the first step to accountability—forcing companies to acknowledge and resolve customer concerns.
Conclusion
The complaint filed by Mr. Motilal Maurya highlights how even educated finance professionals are left helpless when banks like SBI hold funds without explanation.
Such arbitrary account holds not only violate consumer rights but also undermine trust in the banking system.
Choice4Voice.com strongly urges State Bank of India to release the held funds from Mr. Maurya’s account with an immediate explanation and timeline.
FAQs on SBI Account Hold Complaints
Q1. Why does SBI place a hold on savings account funds?
Common reasons include suspicious transactions, pending dues, KYC issues, or legal orders. However, the bank must inform the customer.
Q2. How long can a bank hold funds?
Banks cannot hold funds indefinitely. RBI mandates prompt disclosure and resolution.
Q3. What should I do if SBI does not release my funds?
File a written complaint with the branch, then escalate to the Nodal Officer and RBI Ombudsman.
Q4. Can I take legal action if SBI ignores my complaint?
Yes. You can approach the Consumer Forum or even file a civil suit for damages.
Q5. Does Choice4Voice.com assist in legal escalation?
Yes. We help customers with drafting complaints, filing legal cases, and public awareness campaigns.
Q6. What is the role of the RBI Banking Ombudsman?
It is a regulatory authority that addresses unresolved banking complaints after 30 days.
Q7. Can SBI freeze funds without informing me?
No. Except under strict legal circumstances (court orders, tax notices, suspicious activity), prior intimation is necessary.
Q8. Can I withdraw the remaining funds if a portion is on hold?
Yes, only the held portion is blocked; the rest of the balance remains usable.
Q9. What compensation can I claim if funds are wrongly held?
You can demand release of funds plus compensation for harassment and financial inconvenience.
Q10. How does publishing on Choice4Voice.com help?
It ensures public visibility, creating pressure on banks to act quickly and responsibly.
👉 Original LinkedIn Post: Click Here
Published by Choice4Voice.com – Your Voice for Justice.
