Customer Name: Pawan Sharma
Email: Pa*****@gmaill.com
WhatsApp: 87*****56
Complaint Type: Service not delivered
Company/Brand: Airtel
Product/Service: My SIM card is deactivated without any reason.
Order No / Service No: 8750795056
Issue Description: Subject: Number still deactivated despite payment and multiple follow-ups
Hello,
My name is 8750795056 On 25 June 2025, I made a payment to Vodafone (receipt attached). Since then, my Airtel number has remained deactivated.
To resolve this issue, I have:
• Visited the Airtel store multiple times
• Posted over 50 tweets tagging Airtel’s official handles
• Sent several direct messages
Unfortunately, there has been no proper response or resolution from Airtel so far. The store staff keeps telling me to “raise an online complaint,” while the online team advises me to “visit the store again.”
This has caused me significant frustration, loss of time, money, and mental peace.
I sincerely request your help to escalate this matter so that Airtel finally addresses and resolves my complaint quickly.
Thank you 🙏
Pawan Sharma
Date of Incident: 6/25/2025
Company’s Response: Only company DM and told me visit our store and store said issue from backhand
Additional Comments: no
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