Affiliate Daddy Blog Pvt. Ltd. reports a wrong UPI transaction via State Bank of India YONO Business app. Choice4Voice.com highlights unresolved banking issues and guides businesses in filing complaints for fund reversals with SBI, NPCI, and RBI.
Complaint Summary Table : SBI Complaint by Affiliate Daddy Blog Pvt. Ltd. – Wrong UPI Transaction & Fund Reversal
| Complainant Name | Affiliate Daddy Blog Pvt. Ltd. |
|---|---|
| Company / Brand | State Bank of India (SBI) |
| Complaint Type | Wrong UPI Transaction / Fund Reversal / Poor Banking Resolution |
| Product / Service | SBI YONO Business UPI |
| Issue Description | ₹25,000 was mistakenly transferred to a wrong beneficiary. SBI has not reversed the funds despite prior complaint registration (CURN CN526934290783). |
| Transaction Date | 26th September 2025 |
| Transaction Amount | ₹25,000/- |
| Transaction ID | UPI/DR/100280772163/CH |
| LinkedIn Post URL | Original Post |
| Supporting Proof | Complaint Reference CURN CN526934290783 |
About the Brand: State Bank of India
State Bank of India (SBI) is India’s largest public sector bank, providing a wide range of financial services including retail banking, corporate banking, UPI, digital payments, and international transactions. SBI operates the YONO platform, which integrates banking, investments, and UPI payments for businesses and individual customers.
Key Facts:
- Founded: 1 July 1955
- Headquarters: Mumbai, Maharashtra, India
- Services: Retail Banking, Business Banking, UPI, Digital Banking, Loans, Investments
About the Author: Affiliate Daddy Blog Pvt. Ltd.
Affiliate Daddy Blog Pvt. Ltd. is a business entity that manages digital and affiliate marketing operations. They reported a critical banking issue on LinkedIn regarding an incorrect UPI transfer of ₹25,000 through SBI YONO Business application and highlighted the need for urgent reversal to prevent operational disruption.
Detailed Complaint Overview
- Wrong UPI Transfer: ₹25,000 was mistakenly credited to the wrong beneficiary account (Chetan Raghunath Mali, UPI ID: 9307763636@ybl).
- Prior Complaint Filed: Complaint Unique Reference Number (CURN) CN526934290783 has been registered, but no resolution or fund reversal occurred.
- Impact on Business Operations: The delayed reversal directly affects company liquidity and operations.
- Responsibility: SBI and NPCI guidelines mandate reversal of erroneous UPI transactions; failure to comply indicates deficiency in banking service.
Possible Legal Charges
- Consumer Protection Act, 2019: Deficiency in banking services for failing to reverse wrong transactions.
- RBI & NPCI Guidelines Violation: Non-compliance with UPI transaction reversal rules for wrong credit.
- Information Technology Act, 2000 (Section 43 & 66C): Mishandling electronic transactions leading to financial loss.
- Civil Liability: SBI or beneficiary may be liable for restitution of funds.
Departments Where Complaint Can Be Filed
| Department / Authority | How Choice4Voice.com Can Help |
|---|---|
| State Bank of India Grievance Cell | Assistance in escalating the complaint internally with CURN reference. |
| Reserve Bank of India (RBI) Banking Ombudsman | Guide in filing complaint for delayed reversal or deficiency in banking service. |
| National Payments Corporation of India (NPCI) | Assist in filing grievance under UPI/NPCI regulations for wrong credit transactions. |
| Cyber Crime Portal (Ministry of Home Affairs) | Help in case electronic transaction misuse or negligence causes financial loss. |
| Lokayukta / Legal Authorities | Provide guidance for formal legal recourse if bank and NPCI fail to act. |
How Choice4Voice.com Can Help
- Complaint Publication: Publicly highlight the unresolved UPI transaction issue on Choice4Voice.com, ensuring visibility.
- Direct Engagement: Liaise with SBI, NPCI, and beneficiary banks to expedite fund reversal.
- Legal Assistance: Assist in filing complaints with RBI Ombudsman, NPCI, and cyber authorities.
- Step-by-Step Guidance: Provide templates for grievance letters, escalation emails, and legal notices.
- Continuous Follow-Up: Track the complaint until the funds are successfully reversed.
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Frequently Asked Questions (FAQ)
- How can I reverse a wrong UPI transaction in SBI?
- File a complaint through SBI YONO Business grievance portal and escalate to RBI or NPCI. Choice4Voice.com guides this process.
- What is CURN in SBI UPI complaints?
- Complaint Unique Reference Number (CURN) is issued when reporting a wrong transaction; it is necessary for tracking.
- Can a wrong UPI transfer be reversed?
- Yes, as per RBI and NPCI guidelines, erroneous credit must be reversed by the beneficiary bank.
- How long does it take to reverse a wrong UPI transaction?
- Normally 7–14 days; delays beyond this can be escalated to RBI Ombudsman.
- What if SBI does not respond to a UPI complaint?
- Choice4Voice.com assists in escalation to RBI Ombudsman, NPCI, or legal authorities.
- Can the wrong beneficiary refuse to return the funds?
- Legally, the beneficiary must refund the money; non-compliance can lead to legal action.
- Is a wrong UPI transfer considered a deficiency in service?
- Yes, banks are liable for operational lapses causing financial loss.
- Can businesses claim compensation for delayed UPI reversal?
- Yes, under Consumer Protection Act for financial and operational losses.
- Which authorities regulate UPI transactions?
- Reserve Bank of India (RBI) and National Payments Corporation of India (NPCI).
- Can Choice4Voice.com assist in legal escalation?
- Yes, we provide full assistance including drafting notices and filing formal complaints.
- Is it necessary to provide transaction ID for complaint?
- Yes, Transaction ID and date are essential to identify and reverse the wrong credit.
- Can funds be reversed if the transaction was made to a wrong account?
- Yes, NPCI mandates reversal of wrongly credited UPI transactions.
- Does SBI have a grievance redressal system?
- Yes, through branch, YONO Business grievance portal, and RBI Ombudsman.
- Can corporate UPI transactions be reversed faster than retail?
- Yes, businesses can escalate through RBI Ombudsman or NPCI for urgent intervention.
- What documents are required to reverse a wrong UPI transaction?
- Transaction ID, date, beneficiary details, proof of complaint, and bank account info.
- Can Choice4Voice.com maintain confidentiality?
- Yes, your company’s sensitive information remains private while filing complaints.
- Are there penalties for banks delaying UPI reversals?
- RBI can direct banks to expedite and penalize delays.
- What is the role of NPCI in wrong credit reversal?
- NPCI oversees UPI transactions and ensures compliance with reversal guidelines.
- Can multiple wrong transactions be escalated together?
- Yes, Choice4Voice.com can consolidate complaints for faster resolution.
- How is Choice4Voice.com different from bank portals?
- We feature complaints publicly, ensure brand accountability, and provide legal escalation support.
