Subhash Kumar shares his disappointing experience with UpGrad’s Financial Modelling course, alleging false promises of placements and lack of real career support. Full complaint published on Choice4Voice.com
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Complaint Summary : UpGrad Complaint – Subhash Kumar Reports Misleading Promises in Financial Modelling Course
| Complainant | Subhash Kumar |
|---|---|
| Profile | MBA Finance |
| Complaint Type | Misleading Promises / Lack of Placement Support |
| Company | UpGrad |
| Course Enrolled | Financial Modelling & Analysis (alleged PwC partnership) |
| Enrollment Date | January 2024 |
| Course Fee | ₹70,000 (via EMI) |
| Key Issues | False claims of placement packages (₹8–10 LPA), no genuine support, scripted assurances |
| Expected Resolution | Transparency, refund consideration, and accountability in student promises |
Full Complaint Details
Subhash Kumar, an MBA graduate and verified professional, raised serious concerns regarding UpGrad’s misleading course commitments.
In January 2024, while pursuing his final semester MBA, Subhash was approached by UpGrad counselors who convinced him to join the Financial Modelling & Analysis program, claiming it was in collaboration with PwC.
The promises made by UpGrad counselors included:
- Guaranteed placement assistance.
- Packages in the range of ₹8–10 LPA for successful candidates.
- A career-transforming experience.
To pursue the course, Subhash invested ₹70,000 on EMI, putting financial strain on his family.
However, after completing the program, reality turned out very different:
- No genuine placement opportunities were provided.
- The so-called assistance was limited to scripted responses.
- No evidence of real corporate collaboration was experienced.
Subhash highlights how such practices mislead and exploit students’ financial struggles and career insecurities, especially those from non-premier colleges.
Customer Impact
- Financial Burden: ₹70,000 paid through EMI without expected return.
- False Expectations: Misleading promises of high-paying job offers.
- Emotional Stress: Trust broken at a vulnerable stage of career.
- Larger Concern: Hundreds of aspirants face similar experiences every year.
Original LinkedIn Post
View Subhash Kumar’s LinkedIn Post Here
Brand Involved
- Company: UpGrad
- Sector: EdTech | Online Learning | Career Development
- Concerns: Misleading marketing, lack of transparency, and false career promises.
Legal & Consumer Rights Options
Students misled by EdTech platforms like UpGrad can:
- File a complaint under Consumer Protection Act, 2019 for false marketing and deficiency of service.
- Approach the Advertising Standards Council of India (ASCI) for misleading claims in advertisements.
- Seek a refund through RBI Ombudsman if EMI/loan was taken via financial institutions.
- Raise grievance with University Grants Commission (UGC) / AICTE, if official affiliations were misrepresented.
- File a case in consumer court for compensation and refund.
Choice4Voice.com – Supporting Students Against Misleading EdTech Claims
At Choice4Voice.com, we highlight genuine consumer grievances so that aspirants are not misled by marketing tactics.
👉 If you’ve faced similar issues with UpGrad or any other EdTech platform, you can submit your complaint here:
https://choice4voice.com/submit-your-complaint/
We ensure such cases get visibility and public pressure, helping in faster resolution.
Frequently Asked Questions (FAQs)
Q1. Who filed this complaint against UpGrad?
Subhash Kumar, an MBA Finance graduate and CIA aspirant.
Q2. What course did he enroll in?
Financial Modelling & Analysis, allegedly in partnership with PwC.
Q3. How much was the course fee?
₹70,000, paid through EMI.
Q4. What placement promise was made?
UpGrad counselors claimed job packages of ₹8–10 LPA.
Q5. Was real placement support provided?
No, only scripted assurances were given.
Q6. Did PwC actively partner in this program?
The complainant suggests it was only a marketing claim, with no real corporate involvement.
Q7. How long did the course run?
It was completed in 2024, but placements never materialized.
Q8. What was the biggest loss for the student?
Financial burden and broken career expectations.
Q9. Is this a common issue with EdTech firms?
Yes, many students allege misleading promises of jobs and packages.
Q10. Can students legally demand refunds?
Yes, under Consumer Protection Act, 2019.
Q11. What proof is needed for a complaint?
Admission receipts, counselor emails/messages, and course brochures.
Q12. Can EMI lenders be held accountable?
Yes, if misleading information was used to push EMI/loan financing.
Q13. Who regulates EdTech in India?
UGC and AICTE oversee higher education; ASCI regulates advertisements.
Q14. How can aspirants protect themselves?
By verifying affiliations, placement guarantees, and refund policies in writing.
Q15. Is placement guarantee legally enforceable?
Yes, if mentioned in brochures or written agreements.
Q16. What are other students reporting about UpGrad?
Similar complaints on lack of genuine career support.
Q17. Can ASCI penalize UpGrad?
Yes, for misleading advertising campaigns.
Q18. Can consumer court order compensation?
Yes, for financial loss and mental harassment.
Q19. Should students rely solely on EdTech promises?
No, always verify with independent industry sources.
Q20. How does Choice4Voice.com help students?
By publishing complaints and creating awareness, pressuring companies to act.
Final Note
Subhash Kumar’s case highlights the urgent need for accountability in EdTech companies like UpGrad. Students pay hefty fees in the hope of career growth but are left stranded with false promises and no real opportunities.
At Choice4Voice.com, we stand with Subhash and encourage all affected aspirants to speak out and demand fairness.
Choice4Voice.com Is Here to Help You
If you are facing a similar issue and would like our support in highlighting your concern, we are here to assist.
Simply write a LinkedIn post and tag our official page Choice4Voice.com
Submit your complaint directly : https://choice4voice.com/submit-your-complaint/
