Syed Haroon, Key Account Manager at Myntra, raised a serious complaint against Wildly Pure Shampoo purchased via Blinkit. Despite product failure and scalp irritation, both Blinkit and the brand ignored his concerns. Read the full consumer story, highlights, and detailed FAQs on Choice4Voice.com
Complaint Summary Table : Wildly Pure Shampoo Complaint – Blinkit & Brand Ignored Consumer Issue | Syed Haroon’s Experience
| Detail | Information |
|---|---|
| Complainant Name | Syed Haroon |
| Designation | Key Account Manager @ Myntra |
| Company Involved | Blinkit & Wildly Pure |
| Product | Wildly Pure Clarifying Shampoo |
| Issue Reported | Poor product performance, scalp irritation, dandruff not reduced |
| Resolution Sought | Transparency, accountability, proper customer support |
| Complaint Published On | |
| Complaint Source | Public Post |
Consumer Complaint Against Wildly Pure & Blinkit
Syed Haroon, who works as a Key Account Manager at Myntra, recently shared a consumer grievance regarding his experience with Wildly Pure Clarifying Shampoo, purchased via Blinkit.
Despite premium pricing and promises of scalp cleansing and dandruff removal, the product not only failed to deliver results but also caused scalp irritation.
When Haroon approached both Blinkit and Wildly Pure for resolution, neither company provided any response or support. The lack of acknowledgment highlights a growing concern among consumers regarding misleading product claims and unresponsive after-sales service.
Haroon emphasized that even low-cost shampoos perform better than this so-called premium product, making it a case of false marketing and neglect of consumer trust.
Original LinkedIn Complaint
This consumer issue was originally raised on LinkedIn by Syed Haroon.
- Complainant Name: Syed Haroon
- Designation: Key Account Manager @ Myntra
- Complaint Platform: LinkedIn
- Complaint URL: (LinkedIn Post URL)
Frequently Asked Questions (FAQs)
Q1: What is the complaint about Wildly Pure Shampoo?
The complaint highlights that the shampoo caused scalp irritation, did not improve dandruff, and failed to meet advertised claims.
Q2: Who raised this complaint?
The complaint was raised by Syed Haroon, Key Account Manager at Myntra, via LinkedIn.
Q3: Where was the product purchased from?
It was purchased via Blinkit.
Q4: Did Blinkit provide a resolution?
No, Blinkit did not respond to the consumer’s concerns.
Q5: Did Wildly Pure provide customer support?
No, the brand did not provide any assistance or resolution.
Q6: What negative effects did the consumer face?
Scalp irritation, no reduction in dandruff, and wasted money on an ineffective product.
Q7: Why is this case important for consumers?
It highlights the risks of misleading product claims and lack of accountability in the e-commerce and personal care industry.
Q8: Are there similar complaints about Blinkit?
Yes, multiple consumers have reported unresolved issues with Blinkit, ranging from delivery fraud to lack of refunds.
Q9: How does this complaint affect brand credibility?
Ignoring genuine consumer issues damages brand trust and discourages future purchases.
Q10: Can the consumer demand a refund?
Yes, under consumer rights, the buyer is entitled to a refund or replacement for defective or misrepresented products.
Q11: What should Wildly Pure do in this case?
Provide a refund, acknowledge the issue, and review product quality to match customer expectations.
Q12: How can other customers avoid such issues?
Check product reviews across multiple platforms, verify authenticity, and purchase from reliable sources.
Q13: Can consumers escalate complaints legally?
Yes, consumers can approach the Consumer Forum or lodge complaints under the Consumer Protection Act, 2019.
Q14: What role does Blinkit play in this issue?
As the selling platform, Blinkit is responsible for ensuring customer satisfaction and mediating between buyers and sellers.
Q15: What lessons can companies learn from this case?
Timely responses and genuine customer support are critical for maintaining reputation.
Q16: Are premium personal care products always reliable?
Not necessarily. High price does not always guarantee quality.
Q17: What alternatives exist for consumers dissatisfied with a purchase?
Consumers can demand a refund, post complaints on platforms like LinkedIn, or highlight the issue on Choice4Voice.com.
Q18: What protections do Indian consumers have?
Consumers are protected under the Consumer Protection Act, which allows them to claim compensation for defective goods and poor service.
Q19: How can Choice4Voice.com help in such cases?
Choice4Voice.com publishes consumer complaints to amplify their voices, ensuring companies are pressured to respond.
Q20: How can others submit their complaints?
Consumers can either submit their complaints directly via the Submit Your Complaint page on Choice4Voice.com or tag the official Choice4Voice LinkedIn page for broader visibility.
Closing Note
At Choice4Voice.com, we believe in amplifying the voices of consumers who are ignored by companies. By publishing their complaints, we aim to put pressure on businesses to act responsibly and resolve issues faster.
👉 If you are facing a similar issue and want your complaint to be published, you can:
- Submit your complaint directly on our Submit Your Complaint Page.
- Tag our official LinkedIn page when posting your grievance.
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