Lokendra Singh alleges harassment during a ZoomCar return in Udaipur. He was allegedly forced to pay ₹13,383 based on a fake traffic challan. Published by Choice4Voice.com to urge immediate resolution.
Consumer Complaint Published by Choice4Voice.com
At Choice4Voice.com, we help consumers bring attention to unresolved issues with brands. This complaint has been published on behalf of Mr. Lokendra Singh, based on the information he publicly shared on LinkedIn. The intent is to support faster resolution and accountability from the brand involved.
Complaint Summary : ZoomCar Customer Alleges Harassment and Forced Payment in Udaipur — Lokendra Singh Seeks Urgent Action
| Complainant | Lokendra Singh |
|---|---|
| Platform Involved | ZoomCar |
| Booking ID | JPSNK7S3V |
| Issue | Harassment, fake challan, forced payment |
| Amount Paid | ₹13,383.50 |
| Additional Charges | ₹3,000 (claimed damage) |
| Location | Udaipur, Rajasthan |
| Date of Incident | Weekend prior to August 1, 2025 |
| Complaint Source | Public LinkedIn post |
| Original Post Link | Click to View Post |
Details of the Complaint
Mr. Lokendra Singh, a certified data analytics professional, recently traveled to Udaipur with friends and booked a self drive vehicle via ZoomCar. According to his LinkedIn post, the trip itself went smoothly. However, the situation turned serious during the return of the vehicle.
As per the complaint:
- Mr. Singh returned the car alone, as his colleagues had already left.
- At the return point, he was approached by two unidentified individuals claiming to be representatives of ZoomCar.
- These individuals showed him a fake traffic challan worth ₹10,000, accusing him of drunk driving and seatbelt violations.
- Concerned, Mr. Singh immediately verified the challan with the Udaipur Traffic Police, who confirmed that no such challan existed.
- Despite this, additional men were allegedly called to the location, and he was intimidated and forced to pay ₹13,383.50 on the spot.
- Further, an extra ₹3,000 was demanded for engine cover damage, citing the absence of pre-trip photographs.
- Mr. Singh filed a formal complaint with ZoomCar’s customer support, attaching all evidence, but has not received any response.
Allegations Raised
- Presentation of a false traffic challan
- Alleged coercion and threats during vehicle handover
- Lack of proper identity verification by agents on site
- No response from ZoomCar customer service after filing a complaint
- Misuse of return protocol to extract money under pressure
Appeal to ZoomCar
Choice4Voice.com strongly urges ZoomCar to:
- Review this complaint with Booking ID JPSNK7S3V on priority
- Initiate a thorough internal investigation into the incident
- Refund the ₹13,383.50 and ₹3,000 if charges are found to be unjustified
- Ensure all third-party representatives are verified and properly trained
- Implement better consumer protection measures, especially during solo returns
About the Complainant
Name: Lokendra Singh
Profession: Aspiring Data Analyst
Qualifications: Google Data Analytics Certified
Skills: Excel, Power BI, SQL, Python
Background: Business Management Graduate
Location: India
To verify the original post and statements made, readers and authorities can refer to the LinkedIn source:
Original Post: Click to View on LinkedIn
Important Disclaimer
This article is published by Choice4Voice.com strictly for consumer awareness and escalation purposes. All information provided above is based entirely on a public LinkedIn post authored by Mr. Lokendra Singh. We have not independently verified the claims.
Choice4Voice.com does not hold any party guilty and does not assume liability for the facts mentioned. Our objective is to bring such concerns into the public domain to push for fair resolutions.
If you are facing a similar unresolved issue, you can raise your voice through our platform by visiting:
www.Choice4Voice.com
